Dell PowerVault ME5 Series Administrator's Guide

Update disk firmware

Perform the following steps to update disk firmware:

1. Obtain the appropriate firmware file, and download it to your computer or network.
2. Check the documentation from the disk manufacture to determine whether disks must be power cycled after firmware update.
3. If you want to update all disks of the type that the firmware applies to, go to the next step. Otherwise, in the PowerVault Manager, for each disk to update:
   1. Determine the enclosure number and slot number of the disk
   2. If the disk is associated with a disk group and is single ported, determine which controller owns the disk group.
4. In the PowerVault Manager, prepare to use FTP/SFTP:
   1. Determine the network-port IP addresses of the system controllers.
   2. Verify that the FTP/SFTP service is enabled on the system.
   3. Verify that the user you plan to use has FTP interface permissions. The same setting allows a user to transfer files using both FT and SFTP.
5. Stop I/O to the storage system. During the update all volumes will be temporarily inaccessible to hosts. If I/O is not stopped, mapped hosts will report I/O errors. Volume access is restored after the update completes.
6. As a user with the manage role, open a Command Prompt (Windows) or a terminal window (UNIX) and go to the directory containing the firmware file to load.
7. Enter:
   sftp -P <port> <controller-network-address> or

   ftp <controller-network-address>

   For example:

   sftp -P 1022 10.235.216.152 or

   ftp 10.1.0.9

8. Log in as an FTP/SFTP user.
9. Make sure that the client is in binary transfer mode. Enter:
   binary
10. Perform either of the following tasks:
    • To update all disks of the type that the firmware applies to, enter:

      put <firmware-file> disk

      For example:

      put AS10.bin disk

    • To update specific disks, type:

      put <firmware-file> disk:<enclosure-ID>:<slot-number>

      For example:

      put AS10.bin disk:1:11

    CAUTION:Do not power cycle enclosures, or restart a controller during the firmware update. If the update is interrupted or there is a power failure, the disk might become inoperative. If this issue occurs, contact technical support.

    It typically takes several minutes for the firmware to load. In FTP, wait for the message Operation Complete to appear. No messages are displayed in SFTP.

    NOTE:If the update fails, verify that you specified the correct firmware file and try the update a second time. If it fails again, contact technical support.
11. If you are updating specific disks, repeat the previous step for each remaining disk to update.
12. Quit the FTP/SFTP session.
13. If the updated disks must be power cycled:
    1. Shut down both controllers by using the PowerVault Manager.
    2. Power cycle all enclosures as described in the Dell PowerVault ME5 Series Storage System Deployment Guide.
14. Verify that each disk has the correct firmware revision.