- Notes, cautions, and warnings
- Getting started
- System concepts
- Storage environment
- Virtual storage
- Linear storage
- Disk groups
- RAID levels
- ADAPT
- Disk group utilities
- SSDs
- Spares
- Pools
- Changing pool settings
- Volumes and volume groups
- Volume cache options
- Overcommitting volumes
- About automated tiered storage
- Initiators, hosts, and host groups
- CHAP
- Host ports
- Attaching volumes to hosts
- Operating with a single controller
- Snapshots
- Copying volumes or snapshots
- Reconstruction
- Quick rebuild
- Updating firmware
- Managed logs
- LDAP
- DNS settings
- Peer connections
- Replication
- Full disk encryption
- Rescanning disks
- Clearing disk metadata
- Data protection during failover to a single controller
- SupportAssist
- About APEX AIOps Infrastructure Observability
- Event history
- Audit logs
- System metrics
- Dashboard
- Provisioning
- Working with volumes
- Volumes table
- Data protection table
- Creating volumes
- Modifying volumes
- Deleting volumes and snapshots
- Attaching volumes to hosts
- Detaching volumes from hosts
- Expanding volumes
- Rolling back virtual volumes
- Creating snapshots
- Resetting snapshots
- Copying volumes or snapshots
- Aborting a volume copy
- Add data protection
- Creating a replication set
- Modifying a replication set
- Deleting a replication set
- Initiating or scheduling a replication
- Suspending a replication
- Aborting a replication set
- Resuming a replication
- Managing replication schedules
- Working with hosts
- Working with volumes
- Settings
- Maintenance
- Other management interfaces
- Administering a log-collection system
- Settings changed by restoring defaults
- System configuration limits
- Best practices
- Glossary of terms
Dell PowerVault ME5 Series Administrator's Guide
Set advanced support options
The Advanced section of the SupportAssist tab contains options for interacting with support and for putting the system into maintenance mode.
Steps
- Go to Maintenance > Support.
-
Expand
Advanced.
The following options are available:
- Maintenance Mode—select to prevent support cases from being created during maintenance operations such as firmware updates.
- Automatic Case Creation—select to have SupportAssist automatically create support cases when specific events occur.
- Re-authenticate SupportAssist—enter your Access Key and PIN number to refresh your connection to SupportAssist. You can also request a new Access Key and PIN from the link provided.
- Click Apply Changes, and click OK on the confirmation prompt.
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