Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

Dell PowerVault ME5 Series Storage System Deployment Guide

Options available for performing basic steps

When performing fault isolation and troubleshooting steps, select the option or options that best suit your site environment.

You can use the PowerVault Manager to check the health icons/values for the system, or to examine a problem component. If you discover a problem, either the PowerVault Manager or the CLI provides recommended-action text online. Options for performing basic steps are listed according to frequency of use:

  • Use the PowerVault Manager
  • Use the CLI
  • Monitor event notification
  • View the enclosure LEDs

Use the PowerVault Manager

Use the PowerVault Manager to monitor the health of the system and its components. If any component has a problem, PowerVault Manager shows the system health as Degraded, Fault, or Unknown. Use the PowerVault Manager to find failed or unhealthy components and follow actions in the Recommendation field for the component to resolve the problem.

Use the CLI

As an alternative to using the PowerVault Manager, you can run the show system CLI command to view the health of the system and its components. If any component has a problem, the CLI shows the system health as Degraded, Fault, or Unknown, and those components are listed as Unhealthy Components. Follow the recommended actions in the component Health Recommendation field to resolve the problem.

Monitor event notification

With event notification configured and enabled, you can view event logs to monitor the health of the system and its components. If a message tells you to check whether an event has been logged, or to view information about an event, use the PowerVault Manager or the CLI.

  • Using the PowerVault Manager, view the event log and then click the event message to see detail about that event.
  • Using the CLI, run the show events detail command to see the detail for an event.

View the enclosure LEDs

You can view the LEDs on the hardware to identify component status. If a problem prevents access to the PowerVault Manager or the CLI, viewing the enclosure LEDs is the only option available.


Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\