When performing fault isolation and troubleshooting steps, select the option or options that best suit your site environment.
You can use the
PowerVault Manager to check the health icons/values for the system, or to examine a problem component. If you discover a problem, either the
PowerVault Manager or the CLI provides recommended-action text online. Options for performing basic steps are listed according to frequency of use:
Use the
PowerVault Manager
Use the CLI
Monitor event notification
View the enclosure LEDs
Use the
PowerVault Manager
Use the
PowerVault Manager to monitor the health of the system and its components. If any component has a problem,
PowerVault Manager shows the system health as Degraded, Fault, or Unknown. Use the
PowerVault Manager to find failed or unhealthy components and follow actions in the Recommendation field for the component to resolve the problem.
Use the CLI
As an alternative to using the
PowerVault Manager, you can run the
show system CLI command to view the health of the system and its components. If any component has a problem, the CLI shows the system health as Degraded, Fault, or Unknown, and those components are listed as Unhealthy Components. Follow the recommended actions in the component Health Recommendation field to resolve the problem.
Monitor event notification
With event notification configured and enabled, you can view event logs to monitor the health of the system and its components. If a message tells you to check whether an event has been logged, or to view information about an event, use the
PowerVault Manager or the CLI.
Using the
PowerVault Manager, view the event log and then click the event message to see detail about that event.
Using the CLI, run the
show events detail
command to see the detail for an event.
View the enclosure LEDs
You can view the LEDs on the hardware to identify component status. If a problem prevents access to the
PowerVault Manager or the CLI, viewing the enclosure LEDs is the only option available.
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