Disable alert notifications before a software upgrade
Manually disable notifications to prevent call home alerts from being sent to Support during a software upgrade.
About this task
NOTE:For upgrades from any 3.0.x and 3.2.0.x
PowerStoreOS version, the system does not automatically disable call home alerts during the software upgrade. Call home alerts must be manually disabled for each appliance. See the
PowerStore Release Notes for your
PowerStoreOS for more information.
Steps
On the
Settings page, select
Disable Support Notifications in the
Support section.
Select the appliance for which you want to suspend notifications and click
Modify.
In the
Modify Maintenance Mode slide-out panel, select the
Enable Maintenance Mode option and specify the number of hours in the
Maintenance Window Duration field.
For a
PowerStore T model or
PowerStore Q model cluster, specify 2 hours to suspend notifications during the upgrade window. Support notifications are automatically reenabled after the specified window.
Click
Apply.
Optionally view the
End Time (Cluster Time) for maintenance mode in the table.
Repeat this process for any other appliances in the cluster.
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