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Dell PowerStore T and PowerStore Q Software Upgrade Guide

Disable alert notifications before a software upgrade

Manually disable notifications to prevent call home alerts from being sent to Support during a software upgrade.

About this task

NOTE:For upgrades from any 3.0.x and 3.2.0.x PowerStoreOS version, the system does not automatically disable call home alerts during the software upgrade. Call home alerts must be manually disabled for each appliance. See the PowerStore Release Notes for your PowerStoreOS for more information.

Steps

  1. On the Settings page, select Disable Support Notifications in the Support section.
  2. Select the appliance for which you want to suspend notifications and click Modify.
  3. In the Modify Maintenance Mode slide-out panel, select the Enable Maintenance Mode option and specify the number of hours in the Maintenance Window Duration field.
    For a PowerStore T model or PowerStore Q model cluster, specify 2 hours to suspend notifications during the upgrade window. Support notifications are automatically reenabled after the specified window.
  4. Click Apply.
    Optionally view the End Time (Cluster Time) for maintenance mode in the table.
  5. Repeat this process for any other appliances in the cluster.

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