Dell PowerStore Service Scripts Guide

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Hypervisor diagnostics (svc_hypervisor)

This service script enables you to collect support materials from the hypervisor on the appliances. This script also enables you to take a snapshot of the current hypervisor installation so that your service provider can identify any changes to the installation.

NOTE:This script only applies to ESXi-related information.

Usage

Function	Diagnostic
Mode	Normal and Service
Usage	General use
Requires service user password?	No
Requires root privileges?	No
May cause data unavailability?	No
May cause data loss?	No
Scope	Node
Prerequisites	Only applies to PowerStore X model appliances.

Format

svc_hypervisor [-h] {run}

Optional arguments

Qualifier	Description
-h, --help	Show the help message and exit.

Actions

Action	Description
run	Collect support materials from the hypervisor on the appliance. Use the -o or -output argument to specify a directory where you want to save the collected materials.

Example

The following command shows support materials being collected and saved:

svc_hypervisor run --output /home/user32/hypervisor/download/

vm-support v3.3: 10:48:41, action threads 4
 
Non-fatal errors encountered during the run:
   Cmd "/usr/sbin/vmkping -D -v" failed with exit code 255
Please attach this file when submitting an incident report.
To file a support incident, go to http://www.vmware.com/support/sr/sr_login.jsp
 
To see the files collected, check '/vmfs/volumes/9XFVDH2.A.INTERNAL/esx-H0111-host-1-2019-05-01--10.48-2358636.tgz'
 
Finished successfully.
/home/user32/hypervisor/download/esx-H0111-host-1-2019-05-01--10.48-2358636.tgz
Script svc_hypervisor finished successfully