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Dell PowerStore X model Software Upgrade Guide

PowerStore X upgrade overview (PowerStoreOS 2.0.x and later)

Prerequisites

CAUTION: Use these instructions only when upgrading from PowerStoreOS 2.0.x or later. Not all upgrade paths are supported. For the latest information on supported software upgrade paths, see KB article 000175213 PowerStoreOS Matrix.

About this task

When upgrading a PowerStore X cluster, use only Dell-qualified software that is downloaded from https://www.dell.com/support. Use the information in KB article 000175213 PowerStoreOS Matrix to determine which upgrade packages are available or required for PowerStore X. Ensure that the PowerStore X model system has enough free space to perform the upgrade (a minimum of 300 GB).

NOTE: Some versions of the PowerStoreOS support multiple ESXi versions on the internal nodes of the cluster. To view a list of supported ESXi versions, see the VMware Licensing and Support for PowerStore X table in the PowerStore Simple Support Matrix, which can be located on https://www.dell.com/powerstoredocs.

Steps

  1. Download the latest PowerStore X upgrade package .zip file.
    For instructions on downloading upgrade packages from Support, see Download the PowerStore upgrade packages.
  2. Extract the PowerStore X Pre-Upgrade package and PowerStoreOS upgrade package from the upgrade package .zip file.
  3. Upload the Pre-Upgrade package and PowerStoreOS upgrade package to the cluster.
    1. In PowerStore Manager, select the Settings icon, and then select Upgrades in the Cluster section.
    2. Select Upload Package.
    3. Select the Pre-Upgrade package and select Open.
      NOTE: Do not close or refresh the browser while the Pre-Upgrade package is uploaded to PowerStore Manager.
      For 2.x releases, the uploaded Pre-Upgrade package is displayed as a Hotfix package type in the Software packages table.
    4. Repeat the previous two steps to upload the PowerStoreOS upgrade package to the cluster.
  4. Carefully review and perform the steps in KB article 000183630 How to prepare for a PowerStore Non-Disruptive Upgrade (NDU) before upgrading PowerStore X.
    NOTE: Perform the steps outlined in KB article 000183630 at least a week before the planned upgrade date to allow enough time to correct any system issues that must be addressed before the upgrade.
  5. Perform the upgrade steps in the following order:
    If you have already performed one of upgrade steps that are listed below, you can skip that step.
    1. Update internal ESXi hosts - Resizing the private VMFS datastores can take over one hour to complete. Updating the node firmware and internal ESXi hosts takes approximately 30 minutes to complete per node.
    2. Upgrade the PowerStoreOS - Upgrading the PowerStoreOS takes approximately one hour to complete.
  6. Following a successful software upgrade, upgrade the drive firmware if a new firmware bundle is available. See Drive Firmware upgrades for more details on upgrading the drive firmware.

Results

If the upgrade process fails, check and resolve all critical alerts and retry the upgrade.

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