CloudIQ is a cloud-based application that allows users to monitor system performance in near real-time across multiple
PowerStore clusters and perform basic service actions. CloudIQ uses logs, system configuration, alerts, performance metrics, capacity metrics, and capacity forecast data that
Support Connectivity collects from
PowerStore clusters. CloudIQ provides dashboard views of all connected clusters, showing key information such as performance, capacity trending, and capacity predictions. CloudIQ also provides proactive serviceability that informs the user about issues before they occur and provides the user with simple, guided remediation.
NOTE:Support Connectivity must be enabled on the cluster to send data to CloudIQ.
Users can enable CloudIQ during the configuration of
Support Connectivity on a
PowerStore cluster. CloudIQ support is enabled by default when any
Support Connectivity option is enabled. When
Support Connectivity and CloudIQ are enabled, CloudIQ can be launched directly from
PowerStore Manager. Users can also log in to the
Dell site for CloudIQ with their valid service credentials to view their
PowerStore clusters in CloudIQ.
NOTE:Once CloudIQ is enabled, it is possible to disable
Support Connectivity without changing the CloudIQ setting. Without
Support Connectivity, data is not collected and sent to CloudIQ, but if
Support Connectivity is re-enabled, the system remembers the CloudIQ setting and immediately resumes sending data to CloudIQ. Disabling CloudIQ support does not disable the transfer of service-related telemetry data and data proactive collections that are provided through
Support Connectivity.
System Health
NOTE:This feature is only applicable when
Support Connectivity is enabled on the cluster and a bi-directional connection exists between
PowerStore and CloudIQ.
System Health is shown in the
Overview tab of the
Dashboard page in
PowerStore Manager. The health score provides an insight into how the system is performing. The health score is based on
PowerStore alerts that are sent in the telemetry data.
System Health also includes five attributes that appear as icons for Components, Configuration, Capacity, Performance, and Data Protection, respectively, along with issues and their associated remediation steps.
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