- Notes, cautions, and warnings
- Preface
- PowerProtect Data Manager for Microsoft Application Agent Overview
- PowerProtect Data Manager overview
- Introducing the Microsoft application agent
- VM Direct limitations
- Prerequisites
- Supported Internet Protocol versions
- Firewall and port considerations
- Role-based security
- Data-in-flight encryption
- PowerProtect Data Manager new deployment overview
- PowerProtect Data Manager existing deployment overview
- Enabling the Microsoft Application Agent for Microsoft SQL Server
- Microsoft SQL Server data protection and replication requirements
- Microsoft SQL Server operational log files for backup and restore operations
- Protecting a stand-alone Microsoft SQL Server
- Protecting Microsoft SQL Server clustered environments
- Install and configure the application agent
- Prerequisites
- Install the Microsoft application agent with the wizard
- Install the Microsoft application agent with a silent installation
- Update the Microsoft application agent
- Update the application agent in the PowerProtect Data Manager UI
- Uninstall the Microsoft application agent with the setup file
- Uninstall the Microsoft application agent with a silent uninstallation
- Recommission the Microsoft application agent after Microsoft SQL Server hostname is changed or reused
- Required privileges for Application Direct backup and recovery
- Stagger Microsoft SQL Server discovery jobs in host scale-out environments
- Configure the database backup stripe level
- Enable multi-stream backups for Microsoft SQL Server protection policy
- Manage the Microsoft application agent
- Support for existing Microsoft application agent backups with PowerProtect Data Manager
- Microsoft application agent for application-aware protection
- Managing Storage, Assets, and Protection
- Add protection storage
- Enable an asset source
- Delete an asset source
- Recommission the Microsoft application agent
- Setting the sysadmin privilege for Microsoft SQL Server hosts
- Discover a Microsoft SQL Server application host
- Replication triggers
- Add a protection policy for Microsoft SQL Server database protection
- Cancel a Microsoft application agent protection or restore job
- Add a service-level agreement
- Extended retention (for protection policies created in PowerProtect Data Manager 19.11 and earlier)
- Edit the retention period for backup copies
- Delete backup copies
- Enable the Microsoft application agent after Internet Protocol change
- Enable the Microsoft application agent after hostname change
- Manage the PowerProtect agent service
- About the PowerProtect agent service
- Start, stop, or obtain the status of the PowerProtect agent service
- Troubleshooting PowerProtect agent service installations
- Troubleshooting PowerProtect agent service operations
- Register the PowerProtect agent service to a different server address on Windows
- Recovering the PowerProtect agent service from a disaster
- Manage the cloud tier operations with PowerProtect Data Manager
- Performing Self-Service Backups of Microsoft SQL Server Databases
- Performing self-service Microsoft SQL Server database backups
- Overview of Application Direct with Microsoft SQL Server backups
- Best practices to back up Microsoft SQL Server with Application Direct
- Naming conventions for backups with Application Direct
- Circumstances that promote Microsoft SQL Server backups to level full
- Scheduling backup jobs
- Scheduling Microsoft SQL Server backups by using SQL Server Agent
- Configuring the SQL Server Agent to schedule jobs
- Changing the SQL Server Agent service login credentials
- Creating a proxy for the CmdExec subsystem
- Scheduling a CmdExec job
- Scheduling a CmdExec job on a single Microsoft SQL Server
- Scheduling a CmdExec job on multiple Microsoft SQL Servers
- Configuring primary and target SQL Server Agents
- Running a job on the target servers
- Scheduling a T-SQL job
- Scheduling Microsoft SQL Server backups by using Windows Task Scheduler
- Scheduling Microsoft SQL Server backups by using SQL Server Agent
- Performing manual backups
- Perform backups with the Microsoft app agent for Application Direct SSMS plug-in
- Back up Microsoft SQL Server with the Application Direct backup command
- Perform backups with T-SQL scripts
- Performing Self-Service Restores of Microsoft SQL Server Databases
- Restoring a Microsoft SQL Server application host
- Best practices to restore Microsoft SQL Server with Application Direct
- Restoring Microsoft SQL Server databases
- Performing table-level recovery
- Performing Microsoft SQL Server disaster recovery
- Performing Centralized Restores of Application Direct Backups
- Centralized restores of Microsoft SQL Server Application Direct backups
- Considerations for centralized Microsoft SQL Server Application Direct restores
- Centralized restore of Microsoft SQL Server system databases
- Centralized restore of a Microsoft SQL Server stand-alone database
- Centralized restore of a Microsoft SQL Server AAG database
- Centralized restore of multiple Microsoft SQL Server databases
- Performing Self-Service Restores of Virtual Machine Backups
- Restoring a Microsoft SQL Server virtual machine backup
- Overview of Microsoft SQL Server virtual machine restore operations
- Prerequisites
- Restoring Microsoft SQL Server databases to a virtual machine
- Performing Microsoft SQL Server table-level recovery to a virtual machine
- Performing an instant access recovery
- Performing Centralized Restores of Virtual Machine Backups
- Centralized restores of Microsoft SQL Server virtual machine backups
- Considerations for centralized Microsoft SQL Server application-aware restores
- Centralized restore of Microsoft SQL Server system databases
- Centralized restore of a Microsoft SQL Server stand-alone database
- Centralized restore of a Microsoft SQL Server AAG database
- Centralized restore of multiple Microsoft SQL Server databases
- Microsoft SQL Server Best Practices and Troubleshooting
- Troubleshooting configuration issues
- Troubleshooting storage units
- Troubleshooting PowerProtect Data Manager UI display of localhost.localdomain hostname
- Troubleshooting agent registration
- Troubleshooting PowerProtect agent service installations
- Troubleshooting PowerProtect agent service operations
- Troubleshooting an error about lockbox stable value threshold after major system update
- Troubleshooting an asset discovery failure in an FCI environment
- Troubleshooting an error during configuration of Microsoft SQL Server application-aware protection
- Troubleshooting an issue with trailing spaces in Microsoft SQL Server database names
- Troubleshooting incorrect database size in PowerProtect Data Manager UI
- Troubleshooting an uninstallation issue in a UAC enabled environment
- Troubleshooting the exit of agent service register.bat with error code 2
- Troubleshooting a VM Direct support issue with an AAG cluster in an IPv6 environment
- Multiple virtual networks (MVLANs) for Microsoft SQL Server application-aware protection
- Troubleshooting backup issues
- Troubleshooting backup failures when credentials include a backslash character (\)
- Troubleshooting memory or paging issues during Microsoft SQL Server backups
- Troubleshooting application-aware backup failure with msagentcon message
- Troubleshooting application-aware backup failure with persisted settings message
- Troubleshooting application-aware backup failure in multiple VLAN environment
- Troubleshooting application-aware backup failure after software update
- Troubleshooting a missing duration value for centralized backup
- Troubleshooting TLOG backup issue with mirrored database configuration
- Troubleshooting self-service T-SQL backups with an I/O error message
- Troubleshooting expired onboarded backup copies that are not deleted
- Troubleshooting backup failure during FCI cluster failover
- Troubleshooting Microsoft SQL Server databases skipped during virtual machine transaction log backup
- Troubleshooting Microsoft SQL Server application-aware backup error about disk.EnableUUID variable
- Troubleshooting restore issues
- Troubleshooting errors in the restore window after updating from PowerProtect Data Manager 19.8 or earlier
- Troubleshooting restores of multiple databases from multiple policies
- Troubleshooting centralized Microsoft SQL Server Application Direct restore operations
- Troubleshooting centralized Microsoft SQL Server Application Direct restore of backup tiered to the cloud
- Troubleshooting centralized Microsoft SQL Server virtual machine restore operations
- Troubleshooting virtual machine restore and recovery failures with AAG named instances from SSMS UI
- Troubleshooting centralized Microsoft SQL Server virtual machine restore failure after VM Direct update
- Troubleshooting centralized Microsoft SQL Server virtual machine restore failure to Windows or CIFS shared path
- Troubleshooting VM Direct SSMS restore failure with enabled UAC
- Troubleshooting VM Direct SSMS restore failure after PowerProtect Data Manager server update
- Troubleshooting VM Direct SSMS restore of replicated log backup
- Troubleshooting SSMS UI crash after switch from table restore to database restore tab
- Troubleshooting configuration issues
- – Glossary of Acronyms –
- AAG: Always On availability group
- ACL: access control list
- AD: Active Directory
- AKS: Azure Kubernetes Service
- ARM: Azure Resource Manager
- API: application programming interface
- AVS: Azure VMware Solution
- AWS: Amazon Web Services
- AZ: availability zone
- BBB: block-based backup
- CA: certificate authority
- CBT: Changed Block Tracking
- CDC: change data capture
- CIFS: Common Internet File System
- CLI: command-line interface
- CLR: Common Language Runtime
- CN: common name
- CPU: central processing unit
- CR: custom resource
- CRD: custom resource definition
- CSI: container storage interface
- CSV: Cluster Shared Volume
- DAG: database availability group
- DA: database administrator
- DBID: database identifier
- DDMC: DD Management Center
- DDOS: DD Operating System
- DDVE: DD Virtual Edition
- DFC: DD Boost over Fibre Channel
- DNS: Domain Name System
- DPC: Data Protection Central
- DRS: Distributed Resource Scheduler
- DR: disaster recovery
- DSA: Dell security advisory
- EBS: Elastic Block Store
- EC2: Elastic Compute Cloud
- eCDM: Enterprise Copy Data Management
- ECS: Elastic Cloud Storage
- EKS: Elastic Kubernetes Service
- ENI: Elastic Network Interface
- EFI: Extensible Firmware Interface
- EULA: end-user license agreement
- FC: Fibre Channel
- FCD: first class disk
- FCI: failover cluster instance
- FETB: front-end protected capacity by terabyte
- FLR: file-level restore
- FQDN: fully qualified domain name
- FTP: File Transfer Protocol
- GB: gigabyte
- Gb/s: gigabits per second
- GCP: Google Cloud Platform
- GCVE: Google Cloud Virtual Edition
- GID: group identifier
- GLR: granular-level restore
- GUI: graphical user interface
- GUID: globally unique identifier
- HA: High Availability
- HANA: high-performance analytic appliance
- HTML: Hypertext Markup Language
- HTTP: Hypertext Transfer Protocol
- HTTPS: Hypertext Transfer Protocol Secure
- IAM: identity and access management
- IDE: Integrated Device Electronics
- IP: Internet Protocol
- IPv4: Internet Protocol version 4
- IPv6: Internet Protocol version 6
- KB: kilobyte
- LAC: License Authorization Code
- LAN: local area network
- MB: megabyte
- ms: millisecond
- MTU: maximum transmission unit
- NAS: network-attached storage
- NBD: network block device
- NBDSSL: network block device over SSL
- NDMP: Network Data Management Protocol
- NFC: Network File Copy
- NFS: Network File System
- NIC: network interface card
- NTFS: New Technology File System
- NTP: Network Time Protocol
- OS: operating system
- OSS: open-source software
- OVA: Open Virtualization Appliance
- PCS: Protection Copy Set
- PDF: Portable Document Format
- PEM: Privacy-enhanced Electronic Mail
- PIN: personal identification number
- PIT: point in time
- PKCS: Public Key Cryptography Standards
- PSC: Platform Service Controller
- PVC (cloud computing): private virtual cloud
- PVC (Kubernetes): Persistent Volume Claim
- RAC: Real Application Clusters
- RAM: random-access memory
- RBAC: role-based access control
- ReFS: Resilient File System
- REST API: representational-state transfer API
- RHEL: RedHat Enterprise Linux
- RMAN: Recovery Manager
- RPO: recovery-point objective
- RSA: Rivest-Shamir-Adleman
- S3: Simple Storage Services
- SaaS: software as a service
- SAP: System Analysis Program Development
- SCSI: Small Computer System Interface
- SDDC: software-defined data center
- SELinux: Security-Enhanced Linux
- SFTP: Secure File Transfer Protocol
- SLA: service-level agreement
- SLES: SuSE Linux Enterprise Server
- SLO: service-level objective
- SPBM: Storage Policy Based Management
- SQL: Structured Query Language
- SRS: Secure Remote Services
- SSD: solid-state drive
- SSH: Secure Shell
- SSL: Secure Sockets Layer
- SSMS: SQL Server Management Studio
- SSVs: System Stable Values
- TB: terabyte
- TCP: Transmission Control Protocol
- TDE: Transparent Data Encryption
- TLS: Transport Layer Security
- TPM: Trusted Platform Module
- TSDM: Transparent Snapshot Data Mover
- T-SQL: Transact-SQL
- UAC: user account control
- UDP: User Datagram Protocol
- UI: user interface
- UID: user identifier
- UTC: Coordinated Universal Time
- VADP: VMware vStorage APIs for Storage Awareness
- VBS: virtualization-based security
- VCF: VMware Cloud Foundation
- vCLS: vSphere Cluster Service
- VCSA: vCenter Server Appliance
- vCSA: vCenter Server Appliance
- VDI: Virtual Device Interface
- vDisk: virtual disk
- vDS: virtual distributed switch
- vFRC: Virtual Flash Read Cache
- VGT: Virtual Guest Tagging
- VIB: vSphere Installation Bundle
- VLAN: virtual LAN
- VM: virtual machine
- VMC: VMware Cloud
- VMDK: virtual machine disk
- VNet: virtual network
- VPC: virtual private cloud
- vRSLCM: vRealize Suite Lifecycle Manager
- VST: Virtual Switch Tagging
- vTPM: Virtual Trusted Platform Module
- VVD: VMware Validated Design
- vVol: virtual volume
- WAN: wide area network
PowerProtect Data Manager 19.12 Microsoft SQL Server User Guide
Troubleshooting application-aware backup failure in multiple VLAN environment
In a Microsoft SQL Server environment of multiple virtual networks (VLANs) where each application client has access to only one network interface, an application-aware backup fails with the following error message:
PowerProtect agent for Microsoft Applications: Unable to update persisted settings for PowerProtect Data Manager host '<IP_address>': Exception 'Timeout was reached' occurred while sending Certificate Signing Request.
A Microsoft SQL Server application-aware backup is not supported in this type of multiple virtual network environment.
In a multiple virtual network environment, ensure that the Microsoft SQL Server application-aware host has network connectivity to both the management network and data network. The "Virtual networks (VLANs)" section in the PowerProtect Data Manager Administration and User Guide provides more details.
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