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PowerProtect Data Manager 19.12 Microsoft SQL Server User Guide

Troubleshooting centralized Microsoft SQL Server Application Direct restore of backup tiered to the cloud

During a centralized restore of a Microsoft SQL Server Application Direct backup that is tiered to the cloud, the full backup copy is not browsable in the PowerProtect Data Manager UI. However, the backup copy is browsable in the SQL Server Management Studio (SSMS) UI.

This issue applies to both Amazon Web Services (AWS) and Elastic Cloud Storage (ECS) tiered copies.

As a workaround, perform a manual recall of the cloud tiered backup copies in the PowerProtect Data Manager UI, and then perform the centralized restore operation.


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