Dell Technologies Server Troubleshooting Guide

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Top trending issues

The top trending issues for the 15G server components are listed below.

Table 1. Top trending issues for 15Gen PowerEdge ServersThe table lists the top trending issues for drives.
Issue	Resolution
Dell PowerEdge R750 and R7525 servers that are configured with a rear 4x2.5" hard drive backplane may report fan errors in the system event and lifecycle logs	To troubleshoot, see link
PowerEdge R7515 with NVIDIA T4 GPU Detected Critical Xid Error, and GPU stopped processing	To troubleshoot, see link
PowerEdge R7525 Install OS failed from Intel X710 PXE boot and stuck at get client information screen	To troubleshoot, see link
PowerEdge R7525: IO sequential read throughput drops when testing with over 10 SSD drives simultaneously	To troubleshoot, see link
Boot Device Fully Qualified Device Descriptor Name Changes in 15G BIOS UEFI Boot Sequence After BIOS Update	To troubleshoot, see link
PowerEdge: R750 no Boot and have an Error "NvmExpress: NVMe device not ready"	To troubleshoot, see link
PowerEdge R550 (15G) - HWC8010 - The System Configuration Check operation resulted in the following issue: Config Error: SL Cable PLANAR_SL8 and CTRL_DST_PA1	To troubleshoot, see link
R250, R350, T150, T350: First power on need wait for 2-3 mins and Power button LED is off after pressing the power button	To troubleshoot, see link
PowerEdge R350 new deployment can deploy Windows Server 2022 but unable to deploy Windows Server 2019	To troubleshoot, see link
VLT0204 - System Board PSx PG Fail voltage is outside of range	To troubleshoot, see link

Table 2. Top trending issues for drivesThe table lists the top trending issues for drives.
Issue	Resolution
How to troubleshoot a drive failure?	To troubleshoot drive failure, see link.
What is predictive drive failure and how do we detect it?	To know more on predictive drive failure, see link
How to troubleshoot drive sense errors for PowerEdge servers?	For issues related to Key Code qualifier and Sense Code 5D errors, see link
How to identify and troubleshoot if a drive shows a foreign configuration?	To troubleshoot, see link.
How to troubleshoot failed or degraded virtual disks?	To troubleshoot, see link.

Table 3. Top trending issues for processorsThe table lists the top trending issues for processors.
Issue	Resolution
What is CPU IERR and why does it occur?	For information about CPU IERR errors, see link
PowerEdge servers processor issue information and troubleshooting techniques?	To troubleshoot, see link.

Table 4. Top trending issues for PERCThe table lists the top trending issues for PERC.
Issue	Resolution
How to troubleshoot a foreign drive?	To troubleshoot, see link.
How to troubleshoot and identify a failed drive from a RAID array?	To troubleshoot, see link.
How to create, initialize and troubleshoot PERC Controllers and RAID Arrays?	To troubleshoot, see link.
How to Troubleshoot SMART Errors on a Dell PowerEdge RAID Controller (PERC)?	To troubleshoot, see link.

Table 5. Top trending issues for memoryThe table lists the top trending issues for memory.
Issue	Resolution
What is DDR4 Self-healing on Dell PowerEdge Servers with Intel Xeon Scalable Processors	For information about DDR4 Self-healing, see link
How to troubleshoot single-bit error (SBE) and/or multi-bit error (MBE) in memory?	To troubleshoot single-bit error (SBE) and/or multi-bit error (MBE) in servers, see link.
14G Intel and 15G Intel/AMD PowerEdge servers: DDR4 memory: managing Correctable error threshold events	For information about DDR4 memory: managing Correctable error threshold events see link
How to resolve issues with errors MEM0701, MEM0702 and MEM0005?	For MEM0701, MEM0702, and MEM0005 errors, see link .
How to troubleshoot correctable memory error on a DIMM?	To troubleshoot, see link.
How to do RCA and find out if a DIMM or DIMM slot is faulty?	To troubleshoot, see link.

Table 6. Top trending issues for NICThe table lists the top trending issues for NIC.
Issue	Resolution
How to troubleshoot virtual machine network connection issues (VMware)?	To troubleshoot, see link.