Restoring the
Service Tag by using the Easy Restore feature
By using the Easy Restore feature, you can
restore your Service Tag, license, UEFI configuration, and the system
configuration data after replacing the system board. All data is automatically
backed up in a backup flash device. If BIOS detects a new system board
and the Service Tag is different in the backup flash device, BIOS
prompts the user to restore the backup information.
Steps
- Turn on the system.
If BIOS detects a new system board, and
if the Service Tag is present in the backup flash device, BIOS displays
the Service Tag, the status of the license, and the UEFI
Diagnostics version.
- Perform one of the following steps:
- Press Y to restore the Service Tag, license,
and diagnostics information.
- Press N to navigate to the Dell Lifecycle
Controller based restore options.
- Press
F10 to restore data from a previously created Hardware
Server Profile.
After the restore process is complete, BIOS
prompts to restore the system configuration data.
NOTE If restoring
the Service Tag is successful, you can check the Service Tag information
in the System Information screen and compare it with the Service
Tag on the system.
- Perform one of the following steps:
- Press Y to restore the system configuration data.
- Press N to use the default configuration settings.
After the restore process is complete, the
system restarts.
Manually update the Service Tag
After replacing a system board, if Easy Restore fails,
follow this process to manually enter the Service Tag, using System
Setup.
About this task
If you know
the system service tag, use the
System Setup menu to enter the service tag.
Steps
- Turn on the system.
- To enter the System Setup, press F2.
- Click Service Tag Settings.
- Enter the service tag.
NOTE You can enter the service tag only when the Service Tag field is empty. Ensure that you enter the correct service tag. Once
the service tag is entered, it cannot be updated or changed.
- Click OK.
