CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized
in your product documentation, or as directed by the online or telephone
service and support team. Damage due to servicing that is not authorized
by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
NOTE: When troubleshooting
a SAS or PERC controller, see the documentation for your operating
system and the controller.
Run the appropriate diagnostic test. See the Using
system diagnostics section.
Turn off the system and attached peripherals, and
disconnect the system from the electrical outlet.
Remove the system cover.
Verify that the installed expansion cards are compliant
with the expansion card installation guidelines.
Ensure that each expansion card is firmly seated in
its connector.
Install the system cover.
Reconnect the system to the electrical outlet, and
turn on the system and attached peripherals.
If the problem is not resolved, turn off the system
and attached peripherals, and disconnect the system from the electrical
outlet.
Remove the system cover.
Remove all expansion cards installed in the system.
Install the system cover.
Reconnect the system to the electrical outlet, and
turn on the system and attached peripherals.
Run the appropriate diagnostic test. See the Using
system diagnostics section. If the tests fail, see the Getting help
section.
For each expansion card you removed in step 10, perform
the following steps:
Turn off the system and attached peripherals, and
disconnect the system from the electrical outlet.
Remove the system cover.
Reinstall one of the expansion cards.
Install the system cover.
Run the appropriate diagnostic test. See the Using
system diagnostics section.
If the problem persists, see the Getting help
section.
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