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Dell PowerProtect Data Manager Appliance 5.12.0.1 Network Attached Storage User Guide

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Preface

As part of an effort to improve product lines, periodic revisions of software and hardware are released. All versions of the software or hardware currently in use might not support some functions that are described in this document. The product release notes provide the most up-to-date information about product features. If a product does not function correctly or does not function as described in this document, contact a technical support professional.

NOTE This document was accurate at publication time. To ensure that you are using the latest version of this document, go to the Dell Customer Support website.

Purpose

This document describes how to configure and administer the PowerProtect Data Manager Appliance software to protect and recover the data on network attached storage (NAS) shares and appliances. The PowerProtect Data Manager Appliance Administrator Guide provides additional details about configuration and usage procedures.

Audience

This document is intended for the host system administrator who is involved in managing, protecting, and reusing data across the enterprise by deploying the PowerProtect Data Manager Appliance.

Language use

This document might contain language that is not consistent with Dell Technologies current guidelines. Dell Technologies plans to update the document over subsequent future releases to revise the language accordingly.

This document might contain language from third-party content that is not under Dell Technologies control and is not consistent with the current guidelines for Dell Technologies own content. When such third-party content is updated by the relevant third parties, this document will be revised accordingly.

Revision history

Table 1. Revision historyThe following table presents the revision history of this document.
Revision number Date Description
01 December 2022 First release of this document for the PowerProtect Data Manager Appliance 5.12.0.1.

Related documentation

The following publications are available on the Dell Customer Support website and provide additional information.

  • PowerProtect Data Manager Appliance Administrator Guide for DM5500
  • PowerProtect Data Manager Appliance Security Configuration Guide for DM5500
  • PowerProtect Data Manager Appliance Customer Replaceable Unit (CRU) Procedures Guide for DM5500
  • PowerProtect Data Manager Appliance Software Compatibility Guide for DM5500
  • PowerProtect Data Manager Appliance Installation Guide for DM5500
  • PowerProtect Data Manager Appliance Release Notes for DM5500

Typographical conventions

Table 2. Typographical conventionsThese type style conventions are used in this document.
Formatting Description
Bold Used for names of interface elements, such as names of windows, dialog boxes, buttons, fields, tab names, key names, and menu paths (what the user specifically selects or clicks).
Italic Used for full titles of publications referenced in text.
Monospace Used for:
  • System code
  • System output, such as an error message or script
  • Pathnames, filenames, prompts, and syntax
  • Commands and options
Monospace italic Used for variables.
Monospace bold Used for user input.
[ ] Square brackets enclose optional values.
| Vertical bar indicates alternate selections - the bar means "or".
{ } Braces enclose content that the user must specify, such as x or y or z.
... Ellipses indicate nonessential information that is omitted from the example.

Where to find product documentation

Where to get support

The Dell Customer Support website provides access to product licensing, documentation, advisories, downloads, and how-to and troubleshooting information. The information can enable you to resolve a product issue before you contact Customer Support.

To access a product-specific page:

  1. Go to the Dell Customer Support website.
  2. In the search box, type a product name, and then from the list that appears, select the product.

Knowledge Base

The Knowledge Base contains applicable solutions that you can search for either by solution number (for example, KB000xxxxxx) or by keyword.

To search the Knowledge Base:

  1. Go to the Dell Customer Support website.
  2. On the Support tab, click Knowledge Base.
  3. In the search box, type either the solution number or keywords. Optionally, you can limit the search to specific products by typing a product name in the search box, and then selecting the product from the list that appears.

Live chat

To participate in a live interactive chat with a support agent:

  1. Go to the Dell Customer Support website.
  2. On the Support tab, click Contact Support.
  3. On the Contact Information page, click the relevant support, and then proceed.

Service requests

To obtain in-depth help from a support agent, submit a service request. To submit a service request:

  1. Go to the Dell Customer Support website.
  2. On the Support tab, click Service Requests & Dispatch Status.
  3. Create New Service Request button to create a new service request.
NOTE
  • To create a service request, you must have a valid support agreement. For details about either an account or obtaining a valid support agreement, contact a sales representative.
  • To find the details of a service request, in the Service Request Number field, type the service request number, and then click Search.

To review an open service request:

  1. Go to the Dell Customer Support website.
  2. On the Support tab, click Service Requests & Dispatch Status, and sign into your account.
  3. On the Service Requests page, click View All Service Requests.

Online communities

For peer contacts, conversations, and content on product support and solutions, go to the Community Network web page. Interactively engage with customers, partners, and certified professionals online.

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