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Dell PowerProtect Data Manager Appliance 5.13.0.0 Customer Replaceable Unit (CRU) Procedures Guide for DM5500

Removing the drive carrier

Prerequisites

  1. Identify the failed drive in the PowerProtect Data Manager Appliance UI.
    1. Check the alerts in the Alerts tab and note down the drive number.
    2. Go to the Infrastructure > Storage > Disks tab and select the failed disk from the list of disks.
    3. To remove the disk drive, click the blue Remove button.

      The Remove Disk: <drive bay number>.<drive number> dialog appears.

      In the dialog, click Remove.

      This will initiate a data transfer from the failed disk to the remaining disks in the DM5500.

      The disk status will change to Absent or Not Installed.

    4. To make the disk drive easier to locate in the appliance, click the blue Blink LED button.

      The Blinking LED light for Disk: <drive bay number>.<drive number> dialog appears, indicating that the LED light on the front of the drive in the server is blinking.

  2. If you are removing a drive from drive bay 1, remove the front bezel.
  3. If you are removing a drive from drive bay 2, you must open the drive bay.
  4. If you are removing more than one drive, make sure to label each drive with the corresponding drive number and to remove the drives in a top to bottom order.

    Slots are numbered 0-23 in the two drive bays, and there is an imprint at the bottom of each bay denoting the slot number, as shown in the following image.

Steps

  1. Press the release button to open the drive carrier release handle.
  2. Holding the handle, slide the drive carrier out of the drive slot.
    Figure 1. Removing a drive

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