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Dell PowerProtect Data Manager Appliance 5.14.0.0 Customer Replaceable Unit (CRU) Procedures Guide for DM5500

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DM5500 front and internal views

Figure 1. DM5500 front view
This image shows the front view of the DM5500.
  1. Left control panel
  2. Drives (12)
  3. Right control panel
  4. Micro USB port
  5. Right release latch
  6. Left release latch

Control panels

Figure 2. Left control panel
This image shows the DM5500 left control panel.
  1. System health and system ID indicator
  2. Drive indicator
Table 1. System health and system ID indicator codesThis table describes the DM5500 system health and system ID indicator codes.
System health and system ID indicator code Condition
Solid blue Indicates that the system is turned on, system is healthy, and system ID mode is not active. Press the system health and system ID button to switch to system ID mode.
Blinking blue Indicates that the system ID mode is active. Press the system health and system ID button to switch to system health mode.
Solid amber Indicates that the system is in fail-safe mode.
Blinking amber Indicates that the system is experiencing a fault. Check the system event log for specific error messages.
Figure 3. Right control panel
This image shows the DM5500 right control panel.
  1. Power button
  2. USB 2.0-compliant port
  3. Micro USB 2.0-compliant port for iDRAC Direct
  4. iDRAC LED indicator

The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem. You can configure iDRAC Direct by using a USB to micro USB (type AB) cable, which you can connect to your laptop or tablet. The following table describes iDRAC Direct activity when the iDRAC Direct port is active:

Table 2. iDRAC Direct LED indicator codesThis table describes the iDRAC Direct LED indicator codes.
iDRAC Direct LED indicator code Condition
Solid green for two seconds Indicates that the DM5500 is connected.
Flashing green (on for two seconds and off for two seconds) Indicates that the DM5500 is connected and is recognized.
Powers off Indicates that the DM5500 is unplugged.

Drive indicator codes

The LEDs on the drive carrier indicate the state of each drive. Each drive carrier in your system has two LEDs: an activity LED (green) and a status LED (bicolor, green/amber). The activity LED flashes whenever the drive is accessed.

Figure 4. Drive indicators
This image shows the drive indicators on the DM5500.
  1. Drive activity LED indicator
  2. Drive status LED indicator
  3. Drive capacity label
Table 3. Drive indicator codesThis table describes the DM5500 drive indicator codes.
Drive status indicator code Condition
Flashes green twice per second Identifying drive or preparing for removal.
Off Drive ready for removal.
NOTE:The drive status indicator remains off until all drives are initialized after the system is turned on. Drives are not ready for removal during this time.
Flashes green, amber, and then turns off Predicted drive failure.
Flashes amber four times per second Drive failed.
Flashes green slowly Drive rebuilding.
Solid green Drive online.
Flashes green for three seconds, amber for three seconds, and then turns off after six seconds Rebuild stopped.

DM5500 internal view

Figure 5. View of drive bays extended
This images shows the DM5500 front view with the drive bays extended.

The DM5500 contains two drive bays, with each drive bay containing 12 slots for a total of 24 slots. There are two drive configurations available for the DM5500:

  • 24 TB - DM5500 populated with 14 drives up to a maximum of 24 TB usable capacity.
  • 96 TB - DM5500 populated with 24 drives up to a maximum of 96 TB usable capacity.

The following figures and tables show the drive configurations for the two drive setups.

Figure 6. 24 TB usable capacity DM5500 drive configuration
This image shows the 24 TB usable capacity DM5500 drive configuration.

The 24 TB usable storage capacity drive configuration includes two operating system boot disk drives, one SSD for cache tier, two 12 TB disk drives for internal system storage, and eight 12 TB disk drives for customer storage capacity.

Drive 0 960 GB SAS SSD - system boot drive
Drive 1960 GB SAS SSD - system boot drive
Drive 21.92 TB cache SSD - internal cache for Protection Storage metadata
Drive 3Filler - If you increase the capacity of the DM5500 to more than 24 TB usable capacity, a 3.84 TB cache SSD is required in slot 3.
Drive 412 TB hard drive - internal storage
Drive 512 TB hard drive - internal storage
Drives 6 - 1312 TB hard drive
Drives 14 - 23Filler - drives 14-23 are 12 TB storage expansion slots that may be used as needed after the initial purchase of the 24 TB usable capacity DM5500 drive configuration. You can add 12 TB drives in these 10 slots as needed up to a total maximum of 96 TB usable capacity.
Figure 7. 96 TB usable capacity DM5500 drive configuration
This image shows the 96 TB usable capacity DM5500 drive configuration.

The 96 TB usable storage capacity drive configuration includes two operating system boot disk drives, two SSDs for cache tier, two 12 TB disk drives for internal system storage, and 18 12 TB disk drives for customer storage capacity.

Drive 0 960 GB SAS SSD - system boot drive
Drive 1960 GB SAS SSD - system boot drive
Drive 21.92 TB cache SSD - internal cache for Protection Storage metadata
Drive 33.84 TB cache SSD - internal cache for Protection Storage metadata. Required for DM5500 configurations of 24 TB capacity or more.
Drive 412 TB hard drive - internal storage
Drive 512 TB hard drive - internal storage
Drive 6-2312 TB hard drive

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