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Dell PowerProtect Data Manager Appliance 5.13.0.0 Administrator Guide for DM5500

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Preparing the protection storage system recovery target

You can restore PowerProtect Data Manager Appliance from a server DR backup on a protection storage system.

Prerequisites

  • Only the Administrator role can carry out the restore.
  • Ensure that all the information listed in Record settings is available.
  • Ensure that the FQDN of the PowerProtect Data Manager Appliance is the same as the host name.
  • To restore from DD Boost, ensure that you have the current password for the PowerProtect Data Manager Appliance UI predefined administrator account. If you do not know this password, contact Dell Technical Support.
  • To restore from a server DR replica, ensure that you have the IP address or FQDN for the replication target, the PowerProtect Data Manager Appliance hostname, and the current password for the PowerProtect Data Manager Appliance UI predefined administrator account.
  • If the Search Engine nodes from the previous PowerProtect Data Manager Appliance deployment are still hosted on the vCenter, server, delete the Search Engine nodes from the vCenter server before you restore the PowerProtect Data Manager Appliance system. The recovery process redeploys the Search Engine nodes as part of the restore operation.
  • The recovery process does not automatically redeploy protection engines. After recovery, redeploy the protection engines.

About this task

When a primary PowerProtect Data Manager Appliance system fails because of a major event, deploy a new PowerProtect Data Manager Appliance system and recover the backup from the external Protection Storage system.

NOTE: If the recovery system is on a different FQDN, see Troubleshoot recovery.

If a Search Engine is present in the recovery backup when you restore the PowerProtect Data Manager Appliance system, the Search Engine is automatically restored.

Steps

  1. Deploy a new PowerProtect Data Manager Appliance.
    The PowerProtect Data Manager Appliance Deployment Guide for the appropriate platform provides instructions.
  2. From a host that has network access to the virtual appliance, use Google Chrome to connect to the appliance:
    https://<appliance_hostname>
    NOTE: You can specify the hostname or the IP address of the appliance.
  3. On the Install window under Welcome, select Restore Backup.
  4. Select After restore, keep the product in recovery mode so that scheduled workflows are not triggered.
    Recovery mode provides more information.
  5. To restore from DD Boost:
    1. For Protocol, select DDBoost.
    2. Type the hostname or IP address for the protection storage system that stores server DR backups.
    3. If the hostname is not already populated, type the hostname for the PowerProtect Data Manager Appliance system.
    4. To restore from a server DR replica, append /R to the hostname.
      For example, system1.example.com/R.
    5. Type the password for the predefined administrator account (admin).
    6. Click Connect.
    A list of the available recovery backups appears. If restoring from a replica, the list of backups includes those on the replica.
  6. Select the backup from which to recover the system, and then click Recover.
    The recovery starts. Recovery can take a few minutes.

Results

When recovery is complete, the PowerProtect Data Manager Appliance login page appears.

The time zone of the PowerProtect Data Manager Appliance instance is set to that of the backup.

If restoring from a replica, the replication target protection storage system is configured as the new server DR backup target.

All preloaded accounts are reset to default passwords, as described in the PowerProtect Data Manager Appliance Security Configuration Guide. The preloaded UI administrator account is an exception and retains its password. Change the passwords for all preloaded accounts as soon as possible.

NOTE: Backup copies that are created after a Server DR restore point will be discovered after the server is restored to a state when these backup copies did not exist. Replication and cloud tier copies, however, do not follow this behavior. Any backup copies that had replication or cloud tier copies before the restore will be replicated/cloud tiered upon the next manual or scheduled job for this objective.

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