Dell PowerProtect Data Manager Appliance 5.13.0.0 Administrator Guide for DM5500

Review the following requirements before you restore a service in PowerProtect Data Manager Appliance:

• Only the Administrator and the Restore Administrator roles can restore data.
• Ensure that you have added Protection Storage and the Hypervisor Manager server, and that the protection of service copies has completed successfully.

  To check, select Infrastructure > Assets and Infrastructure > Asset Sources.
  

• Ensure that protection of the services completed successfully. If the services have been backed up by a protection policy, the assets appear in the Restore > Assets window.
• Verify that no pre-existing snapshots exist on the service.
• If performing a restore to the original service, a minimum Hypervisor Manager version of 6.7 is required if you want to restore the service protection policy backup's storage-policy assignments.
• If performing a restore to a new location, ensure that sufficient space is available on the target datastore.
• Verify that the service copy that is selected for restore has not expired.
• For restores of service protection policy backups using the Transparent Snapshot Data Mover (TSDM) protection mechanism, note the following:
  • For a Restore to Original Folder and Overwrite Original Files, the service must be currently protected by a policy that uses TSDM.
  • For a Create and Restore to New VM, the destination Hypervisor host where the new service is created must have the vSphere Installation Bundle (VIB) installed and enabled.