PowerProtect Data Manager Appliance 5.16.0.0 Network-Attached Storage User Guide

Purpose

This guide describes how to configure and use the Dell PowerProtect Data Manager Appliance software to protect and recover the data on network-attached storage (NAS) shares and appliances.

Audience

This document is intended for the host system administrator who is involved in managing, protecting, and reusing data across the enterprise by deploying the PowerProtect Data Manager Appliance.

Language use

This document might contain language that is not consistent with Dell Technologies current guidelines. Dell Technologies plans to update the document over subsequent future releases to revise the language accordingly.

This document might contain language from third-party content that is not under Dell Technologies control and is not consistent with the current guidelines for Dell Technologies own content. When such third-party content is updated by the relevant third parties, this document will be revised accordingly.

Acronyms

The acronyms used in this document might not be familiar to everyone. Although most acronyms are defined on their first use, a definition is not always provided with later uses of the acronym. For a list of all acronyms and their definitions, see the glossary at the end of the document.

Website links

The website links used in this document were valid at publication time. If you find a broken link, provide feedback on the document, and a Dell Technologies employee will update the link in the next release as necessary.

Revision history

The following table presents the revision history of this guide.

Related documentation

The following publications are available at Dell Customer Support and provide additional information:

Typographical conventions

Where to find product documentation

• The Dell Customer Support website
• The Community Network

Where to get support

The Dell Customer Support website provides access to product licensing, documentation, advisories, downloads, and how-to and troubleshooting information. The information can enable you to resolve a product issue before you contact Customer Support.

To access a product-specific page:

1. Go to the Dell Customer Support website.
2. In the search box, type a product name, and then from the list that appears, select the product.

Knowledge Base

The Knowledge Base contains applicable solutions that you can search for either by solution number (for example, KB000xxxxxx) or by keyword.

To search the Knowledge Base:

1. Go to the Dell Customer Support website.
2. On the Support tab, click Support Library.
3. On the Support Library pane, use the Support Library search field to type either the solution number or keywords. Optionally, you can limit the search to specific products by typing a product name in the search box, and then selecting the product from the list that appears.

Live chat

To participate in a live interactive chat with a support agent:

1. Go to the Dell Customer Support website.
2. From the Contact Support pane, click Contact Support.
3. On the Contact Information page, click the link for the relevant support type.

Service requests

To obtain in-depth help from a support agent, submit a service request. To submit a service request:

1. Go to the Dell Customer Support website.
2. On the Support tab, click Service Requests & Dispatch Status.
3. Click the Create New Service Request button to create a new service request.

To review an open service request:

1. Go to the Dell Customer Support website.
2. On the Support tab, click Service Requests & Dispatch Status, and sign into your account.
3. On the Service Requests page, click View All Service Requests.

Online communities

For peer contacts, conversations, and content on product support and solutions, go to the Community Network web page. Interactively engage with customers, partners, and certified professionals online.

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