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PowerProtect Data Manager Appliance 5.15.0.0 Microsoft SQL Server User Guide

Enable the Microsoft application agent after Internet Protocol change

PowerProtect Data Manager Appliance 19.12 introduced support for IPv6. When you modify the configured Internet Protocols after updating to or installing PowerProtect Data Manager Appliance 19.12 on the Microsoft SQL Server host, the Microsoft application agent must be enabled for backup and restore operations.

About this task

Supported Internet Protocol versions provides details about the IPv4 addresses that PowerProtect Data Manager Appliance and its components support in specific configurations.

You must perform the required procedure to enable the Microsoft application agent operations in the following cases:

  • With Microsoft application agent 19.11 or earlier on the Microsoft SQL Server host, you registered the host to PowerProtect Data Manager Appliance. Then after updating to PowerProtect Data Manager Appliance 19.12, you want to use IPv6 in either a dual-stack or IPv6 configuration.
  • With Microsoft application agent 19.12 newly installed on the Microsoft SQL Server host, you registered the host to PowerProtect Data Manager Appliance. Then you want to change the network configuration to add or remove either IPv4 or IPv6.

In these cases, perform the following procedure to enable the Microsoft application agent backup and restore operations.

Steps

  1. Delete the Microsoft SQL Server host:
    1. Remove the assets from the protection policies. The PowerProtect Data Manager Appliance Administrator Guide provides details on how to remove assets from PowerProtect Data Manager Appliance.
    2. Delete the Microsoft SQL Server host according to Delete an asset source. This procedure unregisters the host from PowerProtect Data Manager Appliance and removes the host assets after all the asset copies have expired.
  2. Make the network configuration changes on the Microsoft SQL Server host:
    1. Enable the IPv4 or IPv6 protocol in the network settings, and assign the required static address.
    2. To configure a pure IPv4 or pure IPv6 environment, disable the required protocol in the network settings.
  3. Run the installation wizard and select the Change option to reregister the Microsoft SQL Server host with the same PowerProtect Data Manager Appliance server.
  4. Add the required assets back into the protection policy.

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