Dell PowerProtect Data Manager Appliance 5.15.0.0 Installation Guide for DM5500

Initial DM5500 configuration in the Data Manager Appliance Configuration UI

This section describes how to configure the DM5500 in the Data Manager Appliance Configuration UI.

1. On the Create Secure Credentials page, perform the following actions:
   1. In the Current Password field, specify dm@<appliance serial number>.
      Example: dm@DPDID220100130
      The DM5500 serial number is found on the white label of the pull-out information tag in the back of the server, to the right of the power supply units. The serial number is a 14-character mix of letters and numbers used to identify the DM5500 to Dell support. For the location of the information tab, see Figure 1.
   2. The New Admin Username field is populated as admin and is greyed out. You cannot change the default admin username.
   3. In the New Password and Reenter New Password fields, specify an administrative password.
      This new password will be the password that you will use to log in as the admin user to the Data Manager Appliance UI after you finish configuring the appliance in the Data Manager Appliance Configuration UI.
      Ensure that the password meets the following requirements:

      • Minimum of nine characters and a maximum of 63 characters
      • At least one numeric character (0-9)
      • At least one uppercase character (A-Z)
      • At least one lowercase character (a-z)
      • At least one special character from the following list of acceptable characters:

        _ . @ ! # % ^ * -

      NOTE:You cannot copy and paste the password into the UI fields, you must type it.
   4. Click Next.
      The End User License Agreement page appears.
2. The End User License Agreement page, review the license agreement and click Accept.
3. Click Next.
   The Network page appears. You can configure a single or separate data and management network.
4. On the Network page, enter the following in the Interfaces section:
   1. In the Management IP field, enter the IP address.
      NOTE:DM5500 checks forward/reverse DNS lookup for the Management IP address. The software does not check forward/reverse DNS lookup for separate data network IP addresses.
   2. In the Management FQDN field, enter the Fully Qualified Domain Name (FQDN).
   3. In the Management Domain name field, enter the domain name.
   4. In the Data IP 1 field, enter the IP address.
      NOTE:If you only provide one data IP address, a Warning dialog appears stating that you should provide two data IP addresses for optimal performance.
   5. (Optional) In the Data IP 2 field, enter the IP address.
5. On the Network page, enter the following in the Management VLAN section:
   NOTE:The management VLAN values you input in the following fields are automatically populated in the Data VLAN section. The default is that the management and data networks are the same. However, if you want the data network to be separate from the management network, you can edit the values in the Data VLAN section, as described in the next step.
   1. In the Management VLAN ID field, enter a numerical VLAN ID.
      If the switch port is using tagged/trunk mode, provide the correct VLAN ID that corresponds to your network. If the switch port is using untagged/access mode, use VLAN 0. It is recommended that you configure the external network ports in tagged/trunk mode for maximum performance and reliability.
   2. In the MTU field, the maximum transmission units (MTU) value is set to 1500.
   3. In the Bonding options list, the port bonding configuration is set to Active-Active. The DM5500 is configured so that all ports can load balance the internal network traffic. Active-Active bonding does not require any corresponding switch side configuration.
   4. In the Management Subnet mask field, enter a subnet mask.
   5. In the Management Gateway field, enter a gateway IP address.
6. On the Network page, in the Data VLAN section, if you want to configure a data network separate from the management network, select the Separate data network checkbox and enter the following:
   1. In the Data VLAN ID field, enter the numerical VLAN ID.
      If the switch port is using tagged/trunk mode, provide the correct VLAN ID that corresponds to your network. If the switch port is using untagged/access mode, use VLAN 0. It is recommended that you configure the external network ports in tagged/trunk mode for maximum performance and reliability.
   2. In the MTU field, the maximum transition units (MTU) value is set to 1500.
   3. In the Bonding options list, the port bonding configuration is set to Active-Active. The DM5500 is configured so that all ports actively load balance the internal network traffic. Active-Active bonding does not require any corresponding switch side configuration.
   4. In the Data Subnet mask field, enter a subnet mask.
   5. (Optional) In the Data Gateway field, enter a gateway IP address.
      CAUTION:Data backups will fail after you complete the initial configuration of the appliance if all three of the following conditions occur:

      1. You do not enter a data gateway IP address.
      2. You are configuring separate management and data networks.
      3. Your backup asset source IP addresses and data network IP addresses are not part of same subnet.

      This scenario causes a failure during backup, as there is no connection between the backup asset source in the customer enviroment and the data storage.

7. On the Network page, in the DNS section, enter the following:
   1. In the Primary DNS Server field, enter the DNS server IP address.
   2. (Optional) In the Secondary DNS Server field, enter the second DNS server IP address. This field is optional.
8. Click Next.
   NOTE:If the recommended four network uplinks are not properly connected in PCIe slots 1 and 4 on the DM5500 server, a Warning message appears stating that the recommended uplinks are not connected for optimal performance and redundancy.
   The Time/Location page appears.
9. On the Time/Location page, select the Time zone, enter the Location and NTP Servers information. Click + to add a second NTP server, this information is optional.
   The iDRAC page appears.
10. Configure a read-only integrated iDRAC user.
    The read-only iDRAC user you set up now will allow Dell Support to obtain iDRAC access via the Data Manager Appliance UI after you complete the initial appliance configuration.
    On the iDRAC page, enter the following in the iDRAC User section.
    1. In the Username field, specify a user name for the iDRAC user.
    2. In the Password field, specify the password for the iDRAC user.
    3. In the Re-enter Password field, enter the iDRAC user's password again.
    When you create the read-only iDRAC user in this step, internally an iDRAC user with operator role privileges is also created. The operator role iDRAC user can perform actions such as starting up the DM5500 using iDRAC. The credentials for the operator role iDRAC user are based on the read-only iDRAC user credentials you input in this step. The operator role iDRAC user credentials that are internally created are:

    • username: <read-only_IDRAC_user_name>-opr
    • password: <read-only_IDRAC_password><appliance_serial_number>

    As an example, for the read-only iDRAC user, if you entered jsmith as the username and P@ssword4 as the password, the operator role iDRAC user credentials that would be internally created are:

    • username: jsmith-opr
    • password: P@ssword4DPDID220100130

    CAUTION:After you create the read-only iDRAC user in this step and the operator role iDRAC user is created internally, only the operator role iDRAC user credentials can be used to access the iDRAC UI. The iDRAC root user password becomes obsolete after the read-only and operator role iDRAC users are created. It is recommended to use the read-only iDRAC user to access the iDRAC UI, if required. The operator role iDRAC user is created for Dell support to use. Configuration changes through the iDRAC UI are not supported.

    NOTE:After you complete the initial appliance configuration, if you enable Retention Lock Compliance in the Data Manager Appliance UI, the operator role iDRAC user is disabled by default. The PowerProtect Data Manager Appliance Administrator Guide for DM5500 describes how to enable operator role iDRAC user access for a limited time when Retention Lock Compliance is enabled.
11. (Optional) Set up the iDRAC network settings.
    Although it's optional, iDRAC configuration is strongly recommended because iDRAC connections are helpful for Dell support engineers to debug and troubleshoot issues.
    On the iDRAC page, in the iDRAC Network Settings section, select the Configure network settings checkbox if you want to enable iDRAC for remote system management. If you do not configure the iDRAC network settings, you will only be able to access iDRAC through a cable connection to the DM5500 and a service computer.
    To set up the iDRAC network settings, enter the following:
    1. In the IP Address field, specify the iDRAC IP address.
    2. In the Subnet Mask field, specify the iDRAC subnet mask.
    3. In the Gateway field, enter the iDRAC gateway.
    NOTE:If you do not configure the iDRAC IP address during the initial DM5500 configuration, you can configure it post-installation in the PowerProtect Data Manager Appliance UI under Settings > System Configuration as described in the PowerProtect Data Manager Appliance Administrator's Guide.
12. Click Next.
    The Summary page appears.
13. On the Summary page, verify the information and click Apply.
    The appliance displays a progress bar showing the status of the configuration. The configuration can take 10 to 12 minutes.
    • If there is an error in the network or time configuration, an error message is displayed. You can perform any of the following actions:
      • Click Back to review the networking or time parameters on the Summary page.
      • Click Edit on any of the sections to make the changes based on the error messages.
      • Click Exit to go back to the login page and start the configuration from the Network page.
      • Click Download Logs to create, view, and download the logs.
    • If the appliance configuration successfully completes, a message at the top of the page indicates that the DM5500 has been successfully configured. Click Continue.
    The Getting Started page of the PowerProtect Data Manager Appliance UI appears.