Dell PowerProtect Data Manager Appliance 5.15.0.0 Installation Guide for DM5500

Collect DM5500 serial number, NTP, and time zone information

You must collect the following information before logging in to the Data Manager Appliance Configuration UI.

• DM5500 serial number - The DM5500 serial number is located on the pull-out information tag in the back of the DM5500 to the right of the power supply units. You will need the 14-character serial number because it is used as part of the default password when you log in to the Data Manager Appliance Configuration UI for the first time to perform the initial DM5500 configuration.
• NTP servers - For example, 10.254.137.22

  The NTP server(s) must meet the following requirements:

  • The NTP server must be a physical server with its own hardware clock (if you plan to have your own local NTP server) or any public NTP server.
  • The NTP server must not use the Windows W32tm service for time synchronization because it is unreliable.
  • The DM5500 supports up to two NTP servers. If you are using two NTP servers to configure the DM5500, the NTP servers must be in sync with each other.
• Time zone - Time zone in which the DM5500 is located. For example, America/Cayman - Eastern Standard Time