- Notes, cautions, and warnings
- Preface
- Prepare for hardware replacement
- DM5500 customer replaceable unit procedures
- Expansion enclosure customer replaceable unit procedures
Most drives in the DM5500 are hot-swappable. The only drives that are not hot-swappable are the four drives in slots 0, 1, 4, and 5. You cannot replace the drives in those four slots without the assistance of Dell support. You can replace all the other drives (the drives in slots 2, 3, and 6 through 23); these drives are hot-swappable. Drives are supplied in drive carriers that fit in the drive slots. You do not need to shut down the DM5500 to replace a hot-swappable drive. You can pull out the front drive bay to access the drives in the mid-drive bay without having to remove the DM5500 from the rack.
Up to four drives in the DM5500 can fail without data loss occurring. More specifically, up to two drives in slots 0 through 13 can fail and up to two drives in slots 14 through 23 can fail without data loss occurring.
You cannot perform the following drive replacement scenarios; Dell support must be engaged to perform these drive replacements: