- Notes, cautions, and warnings
- Preface
- Getting Started
- System Maintenance
- Deploying and maintaining the health of PowerProtect Data Manager Appliance
- Licensing DM5500
- Specifying the PowerProtect Data Manager Appliance host
- Restricted mode
- System support
- PowerProtect Data Manager appliance startup
- PowerProtect Data Manager appliance shutdown
- System maintenance troubleshooting
- Messages Catalog
- Managing Storage
- Storage summary
- File System
- Active Tier
- Storage units
- Differences in storage system and storage unit space reporting
- Storage unit limitations
- Storage unit considerations for PowerProtect DD
- View the storage unit password
- Create storage unit
- Edit storage unit
- Enabling Indefinite Retention Hold(IRH) on a Storage Unit
- Disabling Indefinite Retention Hold(IRH) on a Storage Unit
- Delete a storage unit
- Change a storage unit password
- Cloud tier
- Cloud units
- Compression
- Backup Data encryption
- Key Management Interoperability Protocol
- Disks
- Replication target
- Cloud Disaster Recovery
- Usage
- Storage summary
- Managing Assets
- Managing Protection Policies
- Protection policies
- Replication to shared protection storage
- Replication triggers
- Creating or editing a protection policy
- Viewing a summary of protection policies
- Run an asset-protection report
- Add a service-level agreement
- Run a compliance report
- Disable a protection policy
- Delete a protection policy
- Overview of PowerProtect Data Manager Appliance Cloud Tier
- Extended retention for protection policies created in PowerProtect Data Manager Appliance 19.11 or earlier
- Manual backups of protected assets
- Manual replication of protected assets
- Manual Cloud Tiering of protected assets
- Delete backup copies
- Removing expired backup copies
- Removing assets from PowerProtect Data Manager Appliance
- Protecting client assets after a client hostname change
- ifGroup configuration and PowerProtect Data Manager Appliance policies
- Troubleshooting failed replication jobs
- Restoring Data and Assets
- Preparing for and Recovering From a Disaster
- About server disaster recovery
- Server DR replication to external DDVE
- Quick Recovery restore from standalone DDVE source from destination appliance remote view
- Initial log in and vCenter discovery for DM5500-A (source) and DM5500-B (destination)
- Add replication storage DR and DDVE for quick recovery
- Disable replication encryption for DM5500-A and DM5500-B
- Enable Disaster Recovery and Replication Destination
- Verify Remote PowerProtect system
- Backup and Replication policy creation
- Create a Backup and Replication copy using Policy
- Overview of PowerProtect Data Manager Appliance Cloud Disaster Recovery
- Managing Alerts, Jobs, and Tasks
- Configure Alert Notifications
- View and manage alerts
- View and manage audit logs
- Monitoring jobs and tasks
- Restart a job or task manually
- Restart a job or task automatically
- Resume misfire jobs after a PowerProtect Data Manager Appliance update
- Cancel a job or task
- Exporting logs
- Limitations for alerts, jobs, and tasks
- Modifying the System Settings
- System settings
- Configuring Uplinks
- Virtual networks (VLANs)
- Cyber Recovery Overview
- Create Vault Network
- Configure a local Security Officer role user
- Configure Cyber Recovery Vault
- Add a vault stage to a Protection Policy
- Configure Protection Policies with Replication Stage Vaulted
- Configuring a protection policy using an existing Storage Unit with vault stage enabled
- Remove a vault stage from a protection policy
- Delete a Protection Policy with Vault Stage Enabled
- Delete Cyber Recovery Vault
- Configuring DD Compliance mode retention locking
- Restore Data to Original Clean Production Appliance from Vault
- Recovering PowerProtect Data Manager data
- Meeting prerequisites for a PowerProtect Data Manager recovery
- Initiating a PowerProtect Data Manager recovery in the Cyber Recovery UI
- Running a PowerProtect Data Manager recovery check
- Cleaning up after a PowerProtect Data Manager recovery
- Performing post-recovery steps for a PowerProtect Data Manager recovery
- Managing Reports
- System access using
- Configuring and Managing the PowerProtect Agent Service
- Updating PowerProtect DM5500
- Glossary
PowerProtect Data Manager Appliance 5.15.0.0 Administrator's Guide for DM5500
Limitations for alerts, jobs, and tasks
Review the following limitations that are related to alerts, jobs, and tasks.
For in-progress jobs, the details pane displays the "Error" tab and indicates "Failed"
When you open the Details pane for in-progress jobs, the Error tab appears and incorrectly indicates Failed in the error details.
Workaround
Ignore the Error tab for in-progress jobs.
Self-service jobs are not showing on PowerProtect Data Manager Protection Jobs window after recreating lockbox entry
On both Windows and Linux, self-service jobs do not appear on PowerProtect Data Manager Protection Jobs window after recreating a lockbox entry.
Workaround
Restart the agent service or change the system time (+24 hrs).
The history of viewable backup jobs is limited to the 10,000 most recent
If viewing a history of backup jobs and trying to move to a page in the interface that would show the 10,000th or earlier backup job, the following error is seen:
error: 416: "The query will return too many results."
Workaround
To view earlier backup jobs, use a filter that includes the earlier backup jobs but limits the number of entries to less than 10,000.
Total protection jobs count on the PowerProtect Data Manager dashboard does not include skipped jobs
The Total Jobs count shown in the Jobs | Protection widget on the dashboard does not include skipped jobs. As a result, this count does not reflect the total count of protection jobs that is shown in the Protection Jobs window. Please provide ratings (1-5 stars).
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