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PowerProtect Data Manager Appliance 5.15.0.0 Administrator's Guide for DM5500

Export logs for jobs

You can export and download a log for a protection job or system job by using the PowerProtect Data Manager Appliance UI.

About this task

PowerProtect Data Manager Appliance restricts the log export function in the following situations:

  • The job is from a different PowerProtect Data Manager Appliance tenant.
  • The job supports exporting an external log at the current stage for the following asset sources:
    • Virtual machines
    • Kubernetes
    • Microsoft SQL Server
    • Microsoft Exchange Server
    • File Systems
    • Oracle
    • SAP HANA
    • Network-attached storage (NAS)

In these situations, create a log bundle instead. In the PowerProtect Data Manager Appliance UI, select Settings > Support > Logs to add a log bundle.

Steps

  1. From the PowerProtect Data Manager Appliance UI left navigation pane, select Jobs > Protection Jobs, Jobs > Asset Jobs, or Jobs > System Jobs.
    The relevant Jobs window appears, displaying all jobs.
  2. Select a job from the list, and then click Export Log.

    Hover over Operation next to the asset or task in the Download Log column to display the progress. When the log export is complete, you can download the log.

  3. Click Download next to the ID for the job to download the exported log.

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