Dell EMC OpenManage Mobile Android Version 2.0.20 User’s Guide

Diagnostics using Quick Sync 2

1. From the Home screen, Tap the appropriate server.
2. Tap Option.
   The options menu is displayed.
3. Tap Diagnostics.
4. To view the real-time status, tap one of the Visual Diagnostics option
   • OS Screen Preview
   • Last Crash Screen Preview
   • Last Boot Capture
   • Last Crash Video
5. To generate the SupportAssist Report , tap Generate Report.

   NOTE: If the file takes a long time to download due to the size of the download, you can cancel the message and view the progress in the Task Manager.

   NOTE: The reports can also be performed via WSMAN or Quick Sync over WiFI.

6. You can email the downloaded attachment to Dell EMC support for more assistance.