Functional area | Feature description | Summary of benefits |
---|---|---|
Platform support | Support Utah, Vancouver, and Washington DC versions of ServiceNow | OpenManage Integration with ServiceNow 2.2.0 supports Utah, Vancouver, and Washington DC versions of ServiceNow. |
Case Sync | Support case sync from Secure Connect Gateway | Supports syncing of all the cases from Secure Connect Gateway. |
See the OpenManage Integration with ServiceNow product support page for user documentation pertaining to the new features.