Dell OpenManage Integration Version 2.0 with ServiceNow Release Notes

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New features

Table 1. New features in OpenManage Integration with ServiceNow 2.0
Functional area	Feature description
Platform Support	Supports Rome, San Diego, and Tokyo versions of ServiceNow.
Delta detection of Inventory	Supports delta detection of inventory for subsequent inventory syncs.
Event Management	Seamlessly monitor events and auto-create incidents for a CI discovered simultaenously using Out-of-Box discovery and OMISNOW discovery.
Improved inventory sync performance	Supports faster device inventory sync performance when importing the devices from OME into ServiceNow CMDB.
Event remediation using Ansible workflow	Sample workflows and examples on remediating an event by launching an ansible job and workflow template to trigger an OME workflow.

Refer to the OpenManage Integration with ServiceNow product support pages (https://www.dell.com/support) for user documentation pertaining the new features.