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Dell EMC OpenManage Integration Version 1.3 with ServiceNow Release Notes

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What is new

  • Use of Out-of-Box Configuration Item classes to retrieve server, chassis, chassis network and component-level inventory details.
  • Support for fetching the events details without inventory sync (optional) for OpenManage Enterprise Connection Profile.
  • Addition of Getting Started page on the console.
  • Support for Chassis Network Devices.
  • SSL certificate check for Services Connection profile.
  • Support for Paris, Quebec, and Rome ServiceNow.
  • Support for Services Connection version 5.x
  • Health information is fetched dynamically for servers which receives critical and warning alerts.
  • Support for incident creation on basis of filters.
  • Support for chassis slot information.
  • Support for addition of server CI based on valid hostname (on customer discretion).
  • Support for view of servers without Operating System in Dell iDRAC Servers module and servers with respective Operating System under Windows, Linux, Unix and ESX module

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