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Dell EMC OpenManage Enterprise SupportAssist Version 1.1 User's Guide

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Global-level SupportAssist maintenance mode

Global-level SupportAssist maintenance mode places all monitored devices in maintenance mode, suspending alert processing and automatic case creation for all devices. While in global-level maintenance mode, SupportAssist displays a yellow Maintenance Mode banner at the top of the page. You can enable global-level maintenance mode to prevent the creation of unnecessary support cases during downtime or a routine maintenance activity. For instructions to enable global-level maintenance mode, see Enable or disable SupportAssist maintenance mode.

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