Dell NetWorker 19.9 Administration Guide

If the NetWorker Bare Metal Recovery wizard cannot locate the NetWorker server or the DNS server (if one is being used), consider the following:

• If you are using a local hosts file instead of a DNS server, verify that the hostname and IP address of the NetWorker server was typed correctly.
• If you are using a DNS server, verify that the values typed in the Configure Hostname and Network screen were typed correctly.
• Verify that the NetWorker server was correctly specified in the Select NetWorker Server screen.

To verify hostname and IP address values, use the ping utility that is in the WinPE environment:

1. Exit the NetWorker Bare Metal Recovery wizard but do not restart the host.

   You are returned to the WinPE command line.

2. To locate, and then verify hostnames and IP addresses, use the ping utility. For example:

   ping -a hostname

3. Restart the wizard. For example:

   javaw -jar WinPEWizard.jar

   NOTE:After the wizard has been restarted, you can switch between the wizard and the WinPE command line without exiting the wizard.