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Dell NetWorker 19.9 Administration Guide

Using the dbgcommand program to put NetWorker process in troubleshoot mode

Use the dbgcommand program to generate troubleshoot messages for NetWorker daemons and processes without the stopping and starting the NetWorker daemons. You can also use the dbgcommand program to produce troubleshoot information for a process that another process starts. For example, use the dbgcommand to put the nsrmmd process in troubleshoot mode.

  1. From a command prompt on the NetWorker host, determine the process id (PID) of the daemon or process that you want to troubleshoot.
    • On Windows: To determine the PID, use the Task Manager.
      NOTE:If you do not see the PID for each process on the Process tab, browse to View > Select Columns, and then select PID (Process Identifier)
    • On UNIX, use the ps command. For example, to get a list of all the NetWorker processes that start with nsr, type ps -ef | grep nsr.
  2. From a command prompt, type:

    dbgcommand -p PID   -Debug= x

    where:
    • PID is the process id of the process.
    • x is a number between 0 and 9.
    NOTE:0 turns off troubleshoot.
NetWorker logs the process troubleshoot information in the daemon.raw file.
To turn off troubleshoot, type:

dbgcommand -p PID -Debug= 0


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