Dell NetWorker 19.9 Administration Guide

Using nsrrpcinfo to report the status of registered RPC services

Use the nsrrpcinfo command to verify that you can establish sessions to the portmapper daemon on the source and destination host. The NetWorker Remote Exec service on Windows and the nsrexecd daemon on UNIX, starts the portmapper service that NetWorker uses.

Type the following commands on the source and destination host:

nsrrpcinfo -p hostame_of_NetWorker_server
nsrrpcinfo -p FQDN_of_NetWorker_server
nsrrpcinfo -p IP_address_of_NetWorker_server
nsrrpcinfo -p shortname_of_destination_host
nsrrpcinfo -p FQDN_of_destination_host
nsrrpcinfo -p IP_address of the destination host

When the nsrrpcinfo command runs successfully, the output displays a list of port numbers and names. For example:

# nsrrpcinfo -p
   program vers proto   port
    100000    2   tcp   7938  nsrportmapper
    100000    2   udp   7938  nsrportmapper
    390436    1   tcp   7943  nsrexecd
    390435    1   tcp   9549  nsrexecd
    390113    1   tcp   7937  nsrexecd

Ensure that the correct program number appears for each NetWorker process. If you do not see the correct program number or the appropriate NetWorker ports, and a personal or external firewall exists between the source and the destination hosts, then review the NetWorker configuration port requirements.

The Dell NetWorker Security Configuration Guide provides more information about how to configure NetWorker in a firewall environment and the correct program numbers for each NetWorker daemon.