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Dell NetWorker 19.9 Administration Guide

Tapes get stuck in drive when labeling tapes on Linux Red Hat platform

When you label a tape in a DDS configuration on an RHEL NetWorker server, the tape may become stuck in the drive and display the following error message:

unload failure-retrying 30 seconds

To resolve this issue, set the auto_lock setting attribute to “0” (Off) in the /etc/stinit.def file for the following drive types:

  • Sony AIT-2 and AIT-3
  • IBM LTO Gen1
  • HP LTO Gen1
  • IBM LTO GEN2
  • IBM 3580 drive LTO-1
  • IBM 3592 J1A
  • Quantum DLT 7000

By default the auto_lock setting is set to 1 (On).


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