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Dell NetWorker 19.9 Administration Guide

Storage node affinity errors

A storage node affinity problem may exist when a backup fails with an error message similar to the following:

No matching devices; check storage nodes, devices or pools

This error message can appear for the following reasons:

  • All the devices in the storage node are disabled.
  • Each device in the storage node contains a volume that does not match the pool that the backup request requires.
  • All the devices in the storage node are set to read-only.

To resolve this error:

  • Enable devices on one of the storage nodes.
  • Correct the pool restrictions for the devices that are listed in the Storage Nodes attribute of the Pool resource.
  • Add another storage node that has enabled devices and meets the pool restrictions to the Storage Nodes attribute of the Pool resource.
  • Write-enable one of the devices.
  • Adjust the Save Mount Timeout and Save Lockout attributes for in the Device resource for the storage node.

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