Dell NetWorker 19.9 Administration Guide

Starting nsrctld and nsrexecd daemons in troubleshoot mode on UNIX

The nsrctld daemon is the main process for the NetWorker server. To troubleshoot problems with the NetWorker server process, start the nsrctld process in troubleshoot mode. The nsrexecd process is the main process for NetWorker client functions. To troubleshoot problems that are related to NetWorker client functions, start the nsrexecd process in troubleshoot mode.

1. Log in to the NetWorker host with the root account, and then stop the NetWorker processes:
   nsr_shutdown
2. From a command prompt , start the daemon, and then specify the troubleshoot level.
   For example:

   • To start the nsrexecd daemon in troubleshoot mode, type:

     nsrexecd -D9 1>filename 2>&1

   • To start the nsrctld daemon in troubleshoot mode, type the following command:

     source /opt/nsr/admin/networkerrc; source /opt/nsr/admin/nsr_serverrc; nsrctld -D 9 1>filename.log 2>&1

   Where filename is the name of the text file that NetWorker uses to store the troubleshoot messages.
3. After you collect the necessary troubleshoot information, perform the following steps:
   1. Stop the NetWorker processes by using the nsr_shutdown command.
   2. Restart the processes by using the NetWorker startup script:
      • On Solaris and Linux, type:

        /etc/init.d/networker start

      • On HP-UX, type:

        /sbin/init.d/networker start

      • On AIX, type:

        /etc/rc.nsr