You can use these resources to find more information about this product, get support and provide feedback.
Related documentation
The
NetWorker documentation set includes the following publications, available on the Support website:
NetWorker E-LAB Navigator
Provides compatibility information, including specific software and hardware configurations that NetWorker supports. To access E-LAB Navigator, go to
https://elabnavigator.dell.com/eln/elnhome.
NetWorker Administration Guide
Describes how to configure and maintain the NetWorker software.
NetWorker Network Data Management Protocol (NDMP) User Guide
Describes how to use the NetWorker software to provide data protection for NDMP filers.
NetWorker Cluster Integration Guide
Contains information related to configuring NetWorker software on cluster servers and clients.
NetWorker Installation Guide
Provides information on how to install, uninstall, and update the NetWorker software for clients, storage nodes, and servers on all supported operating systems.
NetWorker Updating from a Previous Release Guide
Describes how to update the NetWorker software from a previously installed release.
NetWorker Release Notes
Contains information on new features and changes, fixed problems, known limitations, environment and system requirements for the latest NetWorker software release.
NetWorker Command Reference Guide
Provides reference information for NetWorker commands and options.
NetWorker Data Domain Boost Integration Guide
Provides planning and configuration information on the use of Data Domain devices for data deduplication backup and storage in a NetWorker environment.
NetWorker Performance Optimization Planning Guide
Contains basic performance tuning information for NetWorker.
NetWorker Server Disaster Recovery and Availability Best Practices Guide
Describes how to design, plan for, and perform a step-by-step NetWorker disaster recovery.
NetWorker Snapshot Management Integration Guide
Describes the ability to catalog and manage snapshot copies of production data that are created by using mirror technologies on storage arrays.
NetWorkerSnapshot Management for NAS Devices Integration Guide
Describes how to catalog and manage snapshot copies of production data that are created by using replication technologies on NAS devices.
NetWorker Security Configuration Guide
Provides an overview of security configuration settings available in NetWorker, secure deployment, and physical security controls needed to ensure the secure operation of the product.
NetWorker VMware Integration Guide
Provides planning and configuration information on the use of VMware in a NetWorker environment.
NetWorker Error Message Guide
Provides information on common NetWorker error messages.
NetWorker Licensing Guide
Provides information about licensing NetWorker products and features.
Contains the NetWorker APIs and includes tutorials to guide you in their use.
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NetWorker 19.7 with CloudBoost 19.7 Integration Guide
Describes the integration of NetWorker with CloudBoost.
NetWorker 19.7 with CloudBoost 19.7 Security Configuration Guide
Provides an overview of security configuration settings available in NetWorker and Cloud Boost, secure deployment, and physical security controls needed to ensure the secure operation of the product.
NetWorker Management Console Online Help
Describes the day-to-day administration tasks performed in the
NetWorker Management Console and the
NetWorker Administration window. To view the online help, click
Help in the main menu.
NetWorker User Online Help
Describes how to use the
NetWorker User program, which is the Windows client interface, to connect to a
NetWorker server to back up, recover, archive, and retrieve files over a network.
NOTE: Data Domain is now PowerProtect DD. References to Data Domain or DD systems in this documentation, in the UI, and elsewhere in the product include PowerProtect DD systems and older Data Domain systems. In many cases the UI has not yet been updated to reflect this change.
The Support website
https://www.dell.com/support provides access to product licensing, documentation, advisories, downloads, and how-to and troubleshooting information. The information can enable you to resolve a product issue before you contact Support.
In the search box, type either the solution number or keywords. Optionally, you can limit the search to specific products by typing a product name in the search box, and then selecting the product from the list that appears.
Live chat
To participate in a live interactive chat with a support agent:
NOTE: To create a service request, you must have a valid support agreement. For details about either an account or obtaining a valid support agreement, contact a sales representative. To find the details of a service request, in the
Service Request Number field, type the service request number, and then click the right arrow.
On the
Service Requests page, under
Manage Your Service Requests, click
View All Dell Service Requests.
Online communities
For peer contacts, conversations, and content on product support and solutions, go to the Community Network
https://www.dell.com/community. Interactively engage with customers, partners, and certified professionals online.
How to provide feedback
Feedback helps to improve the accuracy, organization, and overall quality of publications. Go to
https://contentfeedback.dell.com/s to provide feedback.
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