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Dell NetWorker 19.11 Licensing Guide

Update entitlement/upgrade for NetWorker 19.11 license file (both served and unserved license)

When the upgrade is complete, raise a service request to get the Dell licensing team engaged to assist you in generating the update file.

To open a service request:

  • Contact the Dell live support team by calling:
    • US Toll Free 800-782-4362 and selecting option 4.
    • This team is available 24/7 to help you create your service requests only.
    • International Toll Free numbers are found at EMC support page.

In the service request, mention the following details for quicker resolution:

  • Host ID of the NetWorker server that has been upgraded.
  • If served license type is required, the IP address and the hostname of the license server.
  • If unserved license type is required, the IP address and the hostname of the NetWorker server.

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