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Dell Mobile Connect 3.x for Android User's Guide

PDF

Messages

Text messages are not visible in the Messages tab

Possible cause—You have not given permission to share messages during the initial setup.

Suggested steps
  • Ensure that the smartphone and the computer are connected. Go to Bluetooth settings on your smartphone and click or tap the icon next to your computer's name and turn on the access for messages. On the Dell Mobile Connect windows application, click any other tab and then click the Messages tab again to refresh messages.
  • You can also go to permissions for the Dell Mobile Connect app in the Settings to enable the permission.
  • If you cannot use other features, uninstall and reinstall the mobile app to initiate the setup process.

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