1
|
1
|
TPM detection failure
|
Replace the system board.
|
1
|
2
|
Unrecoverable SPI Flash Failure
|
Replace the system board.
|
1
|
5
|
EC unable to program i-Fuse
|
Replace the system board.
|
1
|
6
|
Generic catch-all for ungraceful EC code flow errors
|
Disconnect all power source (AC, battery, coin cell) and drain flea power by pressing and holding down power button for 3~5 seconds.
|
2
|
1
|
CPU failure
|
- Run the Dell Support Assist/Dell Diagnostics tool.
- If problem persists, replace the system board.
|
2
|
2
|
System board failure (included BIOS corruption or ROM error)
|
- Flash latest BIOS version
- If problem persists, replace the system board.
|
2
|
3
|
No memory/RAM detected
|
- Confirm that the memory module is installed properly.
- If problem persists, replace the memory module.
|
2
|
4
|
Memory/RAM failure
|
- Reset and swap memory modules among the slots.
- If problem persists, replace the memory module.
|
2
|
5
|
Invalid memory installed
|
- Reset and swap memory modules among the slots.
- If problem persists, replace the memory module.
|
2
|
6
|
System board/Chipset Error
|
Replace the system board.
|
2
|
7
|
LCD failure (SBIOS message)
|
Replace the LCD module.
|
2
|
8
|
LCD failure (EC detection of power rail failure)
|
Replace the system board.
|
3
|
1
|
CMOS battery failure
|
- Reset the main battery connection.
- If problem persists, replace the main battery.
|
3
|
2
|
PCI or Video card/chip failure
|
Replace the system board.
|
3
|
3
|
BIOS Recovery image not found
|
- Flash latest BIOS version
- If problem persists, replace the system board.
|
3
|
4
|
BIOS Recovery image found but invalid
|
- Flash latest BIOS version
- If problem persists, replace the system board.
|
3
|
5
|
Power rail failure
|
Replace the system board.
|
3
|
6
|
Flash corruption detected by SBIOS.
|
- Press power button for over 25 seconds to do RTC reset. If problem persists, replace the system board.
- Disconnect all power source (AC, battery, coin cell) and drain flea power by pressing and holding down power button 3~5 seconds to ensure all power are drained.
- Run "BIOS recovery from USB", and the instructions are in the website
Dell support.
- If problem persists, replace the system board.
|
3
|
7
|
Timeout waiting on ME to reply to HECI message.
|
Replace the system board.
|