1
| 1
| TPM detection failure
| Replace the system board.
|
1
| 2
| Unrecoverable SPI Flash Failure
| Replace the system board.
|
1
| 5
| EC unable to program i-Fuse
| Replace the system board.
|
1
| 6
| Generic catch-all for ungraceful EC code flow errors
| Disconnect all power source (AC, battery, coin cell) and drain flea power by pressing and holding down power button for 3-5 seconds.
|
2
| 1
| CPU failure
| - Run the Dell Support Assist/Dell Diagnostics tool.
- If problem persists, replace the system board.
|
2
| 2
| System board failure (included BIOS corruption or ROM error)
| - Flash latest BIOS version
- If problem persists, replace the system board.
|
2
| 3
| No memory/RAM detected
| - Confirm that the memory module is installed properly.
- If problem persists, replace the memory module.
|
2
| 4
| Memory/RAM failure
| - Reset and swap memory modules among the slots.
- If problem persists, replace the memory module.
|
2
| 5
| Invalid memory installed
| - Reset and swap memory modules among the slots.
- If problem persists, replace the memory module.
|
2
| 6
| System board/Chipset Error
| Replace the system board.
|
2
| 7
| LCD failure (SBIOS message)
| Replace the LCD module.
|
2
| 8
| LCD failure (EC detection of power rail failure)
| Replace the system board.
|
3
| 1
| CMOS battery failure
| - Reset the main battery connection.
- If problem persists, replace the main battery.
|
3
| 2
| PCI or Video card/chip failure
| Replace the system board.
|
3
| 3
| BIOS Recovery image not found
| - Flash latest BIOS version
- If problem persists, replace the system board.
|
3
| 4
| BIOS Recovery image found but invalid
| - Flash latest BIOS version
- If problem persists, replace the system board.
|
3
| 5
| Power rail failure
| Replace the system board.
|
3
| 6
| Flash corruption detected by SBIOS.
| - Press power button for over 25 seconds to do RTC reset. If problem persists, replace the system board.
- Disconnect all power source (AC, battery, coin cell) and drain flea power by pressing and holding down power button 3-5 seconds to ensure all power are drained.
- Run "BIOS recovery from USB", and the instructions are in the website
Dell support.
- If problem persists, replace the system board.
|
3
| 7
| Timeout waiting on ME to reply to HECI message.
| Replace the system board.
|