This section describes other troubleshooting items for CloudPools administration and operation.
Cloud storage account cannot connect to the cloud
In the OneFS, if a cloud storage account is shown in the web administration interface with a red
Needs Attention icon, or in the CLI interface with an
Unreachable state, this usually indicates that the cluster has lost Internet connectivity or the service provider's cloud storage facility is offline. Ensure that the cluster has Internet connectivity. If it does, contact your service provider for help.
Determining if a file is a SmartLink file
To determine if a file is archived to the cloud, you can check whether the local version of the file is a SmartLink file.
A quick way to check is by using the
ls -lo command.
Run
ls -lo <file-name>
Look for
ssmartlinked in the output.
server1c-1# ls -lo /ifs/test_20200116_090317
-rw-r--r-- 1 root wheel inherit,writecache,wcinherit,ssmartlinked 3145728 Jan 16 09:03 /ifs/test_20200116_090317
An alternate way to check is with the
isi get -D command.