Integrated Dell Remote Access Controller 9 User's Guide

Configuring web browsers to use virtual console

1. Make sure that a supported version of the browser (Internet Explorer (Windows), or Mozilla Firefox (Windows or Linux), Google Chrome, Safari) is installed.
   NOTE:In RHEL OS with Mozilla browser, we could see the below observation during the network drop (removing and re-inserting Network cable):

   • Reconnecting message may not be seen in vConsole until the network is up.
   • You may see Login denied pop-up message instead of Failed to Reconnect error if the network is down for more than 180 s.

   NOTE: While using the Safari browser, it is recommended to unselect the NSURLSession WebSocket options if it selected and then open the vConsole. For disabling the NSURLSession WebSocket in Safari by unselecting Safari =>Develop=>Experimental Features=>NSURLSession WebSocket options.

   For more information about the supported browser versions, see the Release Notes available at https://www.dell.com/idracmanuals.

2. To use Internet Explorer, set IE to Run As Administrator.
3. Configure the Web browser to use eHTML5 plug-in.
4. Import the root certificates on the managed system to avoid the pop-ups that prompt you to verify the certificates.
5. Install the compat-libstdc++-33-3.2.3-61 related package.
   NOTE:On Windows, the compat-libstdc++-33-3.2.3-61 related package may be included in the .NET framework package or the operating system package.
6. If you are using MAC operating system, select the Enable access for assistive devices option in the Universal Access window.
   For more information, see the MAC operating system documentation.