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When Lifecycle Controller downloads updates where are the
files stored?
The files are stored in a volatile memory, on
the main system board. This memory is not removable and is not accessible
through the operating system.
-
Is a virtual media device or vFlash SD card required to store
data for updates?
No. The files are stored in memory on the
main system board.
-
What is virtual media?
Virtual media is remote media
such as CDs, DVDs, and USB disk drives that a server identifies as
local media.
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What should I do if an update fails?
If an update fails,
Lifecycle Controller restarts, and then attempts all the pending updates
that are selected. After the final restart, the system opens the Lifecycle
Controller
Home page. Launch
Firmware Update again,
select the updates that failed, and then click
Apply.
-
NOTE: If the iDRAC firmware
update is interrupted, you may have to wait up to 30 minutes before
attempting another iDRAC firmware update.
-
What is vFlash SD card?
vFlash SD card is a formatted
SD (Secure Digital) card that plugs into iDRAC Enterprise. vFlash
SD card can be formatted and enabled through iDRAC to make it accessible
as a USB drive for data storage. Virtual flash is a partition on vFlash
SD card to which you can remotely write an ISO file. For more information,
see the
Integrated Dell Remote Access Controller (iDRAC) User’s
Guide
at
dell.com/support/home.
-
Can I add my own drivers to use for operating system installation?
No, you cannot add your own drivers for operating system installation.
For more information on updating the drivers that are used for operating
system installation, see
Updating Platform.
-
Can I update the drivers used by an already-installed operating
system through Lifecycle Controller?
No, Lifecycle Controller
only provides drivers that are required for operating system installation.
To update the drivers used by an installed operating system, see your
operating system’s Help documentation.
-
Can I add my own drivers and firmware for updating Lifecycle
Controller to a local USB drive?
No, only drivers and firmware
downloaded from the
Dell Server Updates DVD are supported.
For more information, see
Configuring Local
USB Drive
.
-
Can I delete Lifecycle Controller?
No.
-
Can I use a virtual media for the operating system media source
during installation?
Yes. For more information about iDRAC,
see the
iDRAC User’s Guide at
dell.com/support/home.
-
Can I use a virtual USB drive to update the repository?
Yes. For more information on using a virtual USB drive to update
the repository, see the
iDRAC User’s Guide at
dell.com/support/home.
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What is UEFI? With which version of UEFI does Lifecycle Controller
comply?
Unified Extensible Firmware Interface (UEFI) is a specification
that defines a model for the interface between the operating systems
and firmware on a server. The interface consists of data tables that
contain platform-related information, along with boot and runtime
calls available to the operating system and operating system loaders.
This interface provides a standard environment for booting an operating
system and running preboot applications. Lifecycle Controller complies
with the UEFI version 2.3. For more information, go to
uefi.org.
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Within Hardware Configuration, what is the difference between
the Configuration Wizards and Advanced Configuration?
Lifecycle
Controller offers two methods to configure hardware:
Configuration
Wizards
and
Advanced Configuration.
Configuration
Wizards guide you through a sequence of tasks to configure your system
devices. The Configuration Wizards include iDRAC, RAID, System Date/Time,
and Physical Security. For more information, see
Configuring System and
Advanced
Hardware Configuration
.
Advanced Configuration allows
you to configure Human Interface Infrastructure (HII) –enabled devices
(for example, NICs and BIOS). For more information
Advanced Hardware
Configuration
.
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Does Lifecycle Controller support rollback of BIOS and firmware?
Yes. For more information, see
Firmware Rollback.
-
Which devices support system updates?
Currently, Lifecycle
Controller supports updates to the BIOS, iDRAC firmware, power supply
firmware, and certain RAID and NIC controller firmware. For more information,
see
Updating
Firmware
.
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What should I do if my system stops responding while using
Lifecycle Controller?
If your system stops responding while
using Lifecycle Controller, a black screen with red text is displayed.
To resolve this problem, try restarting your system and enabling Lifecycle
Controller. If the issue persists, contact your service provider.
For more information about recovering Lifecycle Controller from
the
Lifecycle Controller Update Required mode,
see the
Recovery from Lifecycle Controller Update Required white
paper available at
delltechcenter.com/lc.
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How do I find out the currently installed version details of
the Lifecycle Controller product?
Click
About on the
top right corner of the Lifecycle Controller home page.
-
What should I do if I have an issue with mouse cursor synchronization
when I access Lifecycle Controller through the iDRAC Virtual Console?
Make sure that the
Single Cursor option under
Tools menu is selected on the iDRAC Virtual Console client.
For more information, see the
Integrated Dell Remote Access Controller
(iDRAC) User’s Guide
at
dell.com/support/home.
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Why should the CSIOR be enabled?
The Collect System
Inventory On Restart (CSIOR) option must be enabled so that Lifecycle
Controller can automatically collect the details of the hardware and
software available on the system, update the database, and invoke
part firmware update and hardware configuration at system startup.
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Why are some features not accessible in Lifecycle Controller?
The features such as Lifecycle Log, Hardware Inventory (View
and Export), Part Replacement, and vFlash SD card configuration depend
on the latest iDRAC firmware. Make sure that the latest iDRAC firmware
is installed.