Dell iDRAC Service Module 5.3.0.0 Release Notes

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Known issues on Microsoft Windows operating system

Table 1. Known issues in iDRAC Service Module 5.3.0.0 on Microsoft Windows operating systemThe table lists the known issues in iDRAC Service Module 5.3.0.0 on Microsoft Windows operating system.
Issue ID	Functional area	Description	Workaround
87075	A popup is displayed when uninstalling iSM	If the Firefox browser is opened when uninstalling the iSM, a popup is displayed. The popup notifies you that the Firefox browser must be closed before continuing the uninstallation procedure.	Close the Firefox browser, and click the Retry option to continue the uninstallation procedure.
157981	Running WMI MOF query on DCIM results with no data	When a Windows management instrumentation (WMI) MOF query is run on DCIM_View classes using iSM, no data is populated.	No action is required
138538 146421	iSM communication with iDRAC switches from IPv6 to IPv4	When iDRAC Service Module (iSM) is communicating with iDRAC over IPv6 protocol on a Microsoft Windows operating system, and if you perform an iDRAC Hard Reset operation or iDRAC firmware upgrade or downgrade, then the communication switches back to IPv4.	No action is required
214241 219472	iSM command-line utility dcismcfg.exe on servers with Software RAID configuration	When the iSM command-line utility dcismcfg.exe is used to list the physical drives on Dell PowerEdge 14G servers with Software RAID configuration, the BayID property for SATA (HDD or SSD) drive is displayed incorrectly.	No action is required
219358	iSM operating system DUP installation	When iSM operating system DUP installation is completed, the following informational message is logged in the Windows Event Viewer: Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.	The iDRAC Service Module installation is successful and no action is required. This message can be ignored.
245016	Network Interface Card (NIC) information on iDRAC	When Microsoft Windows operating system is installed for non-English languages, the NIC information on the iDRAC Host OS page may not be displayed correctly.	Not available
260903	iDRAC Hard Reset and FullPowerCycle	When iDRAC hard reset or FullPowerCycle operation is performed on Microsoft Windows operating systems, the following message is logged in the Event Viewer: Faulting application name: dsm_ism_srvmgr.exe and Faulting module name: dcwipm.dll.	No action is required. The iSM service restarts automatically.
269856	Software RAID	When Check Consistency task is cancelled on multiple virtual disks simultaneously, then the Microsoft Windows operating system does not respond and might reboot. However, after reboot the Check Consistency task is in active state. NOTE:This issue is observed on PowerEdge 14G servers with software RAID configuration.	Ensure to wait until the Check Consistency task is completed automatically.
269857	Software RAID	When you perform the Check Consistency task on a virtual disk with an invalid ID, the following error message is displayed: The operation is unsuccessful on Disk [X] because the device is busy, Retry the operation after sometime.	No action is required
277863	Server storage(S2D) correlation	When Microsoft Windows operating system is installed, and if the server has more than 50 physical drives, then the Server storage (S2D) correlation feature monitors alerts only for the first 50 physical drives.	Not available
279361	Metric Injection (Host OS Telemetry)	When iSM is installed on Microsoft Windows operating system, and the Metric Injection (Host OS Telemetry) feature is enabled, then iSM memory consumption increases.	Not available