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Dell PowerProtect DD Management Center (DDMC) 7.9 Installation and Administration Guide

Managing autosupport reporting

The autosupport reporting feature emails an automatically generated daily report, called an ASUP, to Dell Support.

This report shows DDMC system identification, status information, and entries from various log files. Extensive and detailed internal statistics and information are included at the end of the report to aid support personnel with debugging, if the need arises. However, there is no information about managed systems in this report.

Autosupport reporting is enabled by default. To disable it:

  1. Click the Settings button (the gear icon) in the DDMC banner, then select System > Support > DELL SUPPORT.
  2. Deselect Auto support and daily alert summary and/or Real-time alert.
  3. Click Apply.
NOTE For more information about autosupport reporting, see the DD OS Administration Guide.

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