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Dell PowerProtect DD Management Center (DDMC) 7.9 Installation and Administration Guide

Deleting Tenants

When you no longer need to provide storage for an organization, you can delete the Tenant that corresponds to that organization.

Steps

  1. Select Administration > Multitenancy.
  2. Highlight the Tenant in the tree, and select Delete Tenant (red X) above the tree.
  3. In the Delete Tenant dialog box, you have two options:
    • Remove all Tenant Units, which will preserve the data, so that the Tenant Unit may be assigned to another Tenant. The Tenant Units will be moved to the Unmanaged Tenant Unit pool and will retain all MTrees/Storage Units associated with them.
    • Destroy all Tenant Units, which will destroy all of the Tenant Units and any MTrees and Storage Units associated with them.
  4. Select Yes.
    NOTE Deleting a Tenant cannot be undone from DDMC, so be very careful when performing this task.

Results

The Tenant has been deleted from the tree.

What to do if delete Tenant fails

When you try to delete a Tenant, the operation may fail for a variety of reasons.

First, go to the Health > Jobs page, select the failed job, and observe the reason for the failure, which may include:

  • The file system of one or more of the Data Domain or PowerProtect systems under the Tenant is turned off.
  • Some of the Data Domain systems under the Tenant are not reachable or are powered off.
  • The DD Boost feature of one or more of the systems under the Tenant is disabled or is not licensed.

You can manually fix these problems using both the DD System Manager and the DDMC command line interfaces (you need to fix them in both places, as they are Data Domain system-related). Then, you can try to delete the Tenant again using DDMC.


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