Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

Dell PowerProtect DD Management Center (DDMC) 7.9 Installation and Administration Guide

Adding (registering) systems to DDMC

Before you can manage a DD system in DDMC, you must add (register) it to the inventory. A single DDMC instance can have a maximum of 150 systems added. Groups of up to 20 systems can be registered at one time.

Steps

  1. Select Infrastructure > Systems.
  2. Click ADD (green + sign). Type the following for the first system, and select Add to continue adding systems (up to 20 systems total). Ensure the box next to the system being added is checked.
    • Select DD System or DD HA system.
    • Host name (required) – Type the fully qualified hostname (use alphanumeric characters, dashes, periods, and underscores) or IP address. Ensure that the hostname and the DNS name for the system match; a mismatch may cause problems with backup software.
      NOTE For HA systems, specify the floating hostname, otherwise the Add operation fails.
    • Sysadmin password (required) – Type the sysadmin password that is used on the Data Domain or PowerProtect system (required).
    • Proxy Firewalls (optional) – Type the inbound and outbound proxy hostname (or IP address) and port number for the firewall. If this option is selected, and you do not change the port number, the default (3009) is used. If you do change it, the port number must be between 1 and 65535. The default port settings let DDMC communicate with the system. If the ports have been changed on the firewall or the system, they should also be updated here.
      NOTE
    • Certificate (optional) – Check certificate information by clicking in the associated cells. The Subject name in the DDMC CA certificate should match the DDMC hostname, or SSL fails the host verification.
      NOTE For environments that use self-signed SHA-256 certificates, the certificates must be regenerated manually after the update process is complete. A trust must be reestablished with external systems that connect to the system.
    • Progress – Shows the percentage that is completed as the system is being added.
    • Takeover managed system – If another DDMC manages the system, select this checkbox. The system becomes unmanaged but not removed from the other DDMC.
  3. Click REGISTER to continue.

Results

A progress bar displays on the page showing the progress of the initial data synchronization for the newly added systems. Also, job progress details can be tracked on the Health > Jobs page.

NOTE If there is a failure, a failure message appears at the bottom of the dialog. After correcting the failure, click REGISTER to re-register again.

After a system is added to DDMC, all historical information for that system is copied to DDMC. From that point on, whenever operational data changes on that system, the system notifies DDMC, which immediately polls the system to receive that new information.

Common Causes of Errors While Adding Systems

The following checklist may help you resolve some errors that can occur when trying to add a system to DDMC:

  • Ensure that the system is online. A system must be online to be added to DDMC.
  • If you specified a port number in the proxy firewall settings, ensure it is correct.
  • Ensure that there are no networking issues preventing communication between the DDMC and the system.
  • If you specified a hostname for the system, ensure that the hostname can be resolved in the namespace (DNS or host list).
  • Ensure the password that is entered for the system is correct.
  • Ensure that the current version of DDMC supports the DDOS version of the system.
  • Ensure that another DDMC does not already manage the system. To resolve this issue, you can delete the system from the original DDMC or select the Takeover managed system checkbox. The system is added to the new DDMC, but the system status is changed to unmanaged on the original DDMC. Also, data collection is suspended for that system.
  • For HA systems, ensure:
    • The specified hostname was not the hostname of the standby node.
    • The HA system is not in degraded mode.
    • Both of the nodes are up.

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\