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Dell PowerProtect DD Management Center (DDMC) 7.9 Installation and Administration Guide

Fixing a user not "none" and a Double Agent issue

You may sometimes have cases in which a data access user both does not have the role of none and is a Double Agent user, which is a user associated with more than one Tenant. You must resolve both of these issues before continuing.

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A user who does not have a role of none is already associated with a Tenant. Thus, the user credentials (user/password) of a user who has permission to view and possibly even change the configuration/data on the system have been given to a Tenant. If the user has the admin role, for example, the Tenant can now access (read/write) any other Tenant's data, and view/change any system configuration. (See the previous section, Fixing a user not "none" issue, for more on this problem.)

A Double Agent user may own multiple Storage Units, but the Tenant Units that contain those Storage Units do not all belong to the same Tenant. This is definitely a misconfiguration and always results in a security breach (either data or administrative isolation is violated). This situation can also result in Tenant usage report errors. (See the previous section, Fixing a Double Agent issue, for more on this problem.)


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