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Dell EMC Open Networking Troubleshooting Guide March 2019

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edatool

The EDA tool ( edatool) executes all of the other tools for testing and troubleshooting.

  • NOTE: For troubleshooting your system, Dell EMC strongly recommends using the EDA tool and not individual tool commands.

The edatool is script-based and is easily extended or narrowed to meet your requirements.

Example of the edatool Output

                                 DIAG:/ # edatool 
                                 *****************************
                                 *  Diagnostics Application  *
                                 *****************************
                                 DellEmc Diag edatool version x.x, package x.xx.x.x-x 2019/01/07 
                                 Writing data to block 127 at offset 0x1fc0000
                                 DellEmc Diag cpldupgradetool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag cputool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag eepromtool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag gpiotool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag i2ctool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag ledtool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag memtool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag nputool - version x.x sdk-x.x.x package x.xx.x.x-x 2019/01/07 
                                 DellEmc Diag nvramtool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag opticstool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag pltool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag poetool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag rtctool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag smbiostool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag storagetool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag temptool - version x.x package x.xx.x.x-x 2019/01/07
                                 Testing I2C devices:
                                 
                                 Checking I2C devices on bus 0:
                                 
                                 + Checking Thermal             0x4a  ..... Passed
                                 
                                 + Checking System CPLD         0x21  ..... Passed
                                 
                                 + Checking ID EEPROM Block 1   0x50  ..... Passed
                                 
                                 + Checking ID EEPROM Block 2   0x51  ..... Passed
                                 
                                 + Checking ID EEPROM Block 3   0x52  ..... Passed
                                 
                                 + Checking ID EEPROM Block 4   0x53  ..... Passed
                                 
                                 + Checking ID EEPROM Block 5   0x54  ..... Passed
                                 
                                 + Checking ID EEPROM Block 6   0x55  ..... Passed
                                 
                                 + Checking ID EEPROM Block 7   0x56  ..... Passed
                                 
                                 + Checking ID EEPROM Block 8   0x57  ..... Passed
                                 
                                 I2C Devices: Overall test results --------------- >>> Passed
                                 Testing Temp sensor  devices:
                                 + Checking [Thermal sensor]    = 43.0 C ............. Passed
                                 Temp Sensors: Overall test results -------------- >>> Passed
                                 PL Tool test:
                                 
                                 
                                 System CPLD: LED Control Reg Reg Addr: 0x43 ...........Passed
                                 
                                 
                                 Overall Test Results:  Passed
                                 
                                 Show Optics in System 
                                 Port # Name         Status  Type Part Number  Rev Serial Number 
                                 ------ ------------ ------ ------- ---------- --- ---------------
                                 1          SFP 1 PRESENT None 616740000    C   CN0C6Y7M65Q8WP3  
                                 2          SFP 2 PRESENT None 616740000    C   CN0C6Y7M65Q8WP3  
                                 Testing Memory Regions:
                                 Testing Memory Region 0:
                                 Address Read Test ......................................... Passed
                                 Address Write Test ........................................ Passed
                                 Address Walking 1's Test .................................. Passed
                                 Address Walking 0's Test .................................. Passed
                                 Data Read Test ............................................ Passed
                                 Data Write Test ........................................... Passed
                                 Data Walking 1's Test ..................................... Passed
                                 Data Walking 0's Test ..................................... Passed
                                 Data Sliding 1's Test ..................................... Passed
                                 Data Sliding 0's Test ..................................... Passed
                                 Data Pattern Test ......................................... Passed
                                 Memory: Overall test results -------------------------- >>> Passed
                                 MAC Addr Test ........................................... Passed
                                 Mounted Filesystem Devices:
                                 DMA pool size: 8388608
                                 AXI unit 0: Dev 0x8443, Rev 0x11, Chip BCM53443_B0, Driver BCM56160_A0
                                 sysconf_probe successful 
                                 global_sal_config successful 
                                 ***  1 BCM devices are detected 
                                 SOC unit 0 attached to PCI device BCM53443_B0
                                 Current mode is now ESW
                                 I2C: detected 0 devices
                                 Diag NPU initialization over 
                                 Test link_status_test for NPU 0 ................... Passed
                                 Test snake_traffic_test for NPU 0 ................... Passed
                                 Test prbs_mac_test for NPU 0 ................... SKIPPED <<<---
                                 Test prbs_ext_test for NPU 0 ................... SKIPPED <<<---
                                 
                                 NPU tests .......................................  Passed
                                 
                                 EDA: Overall test results ----------------------------- >>> Passed
                                 
                              

The following shows the edatool extended test output.

                                 DIAG:/ # edatool --config=/etc/dn/diag/default_eda_extended_script.cfg
                                 *****************************
                                 *  Diagnostics Application  *
                                 *****************************
                                 DellEmc Diag edatool version x.x, package x.xx.x.x-x 2019/01/07 
                                 Writing data to block 127 at offset 0x1fc0000
                                 DellEmc Diag cpldupgradetool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag cputool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag eepromtool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag gpiotool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag i2ctool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag ledtool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag memtool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag nputool - version x.x sdk-6.5.5 package x.xx.x.x-x 2019/01/07 
                                 DellEmc Diag nvramtool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag opticstool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag pltool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag poetool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag rtctool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag smbiostool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag storagetool - version x.x package x.xx.x.x-x 2019/01/07
                                 DellEmc Diag temptool - version x.x package x.xx.x.x-x 2019/01/07
                                 Testing I2C devices:
                                 
                                 Checking I2C devices on bus 0:
                                 
                                 + Checking Thermal             0x4a  ..... Passed
                                 
                                 + Checking System CPLD         0x21  ..... Passed
                                 
                                 + Checking ID EEPROM Block 1   0x50  ..... Passed
                                 
                                 + Checking ID EEPROM Block 2   0x51  ..... Passed
                                 
                                 + Checking ID EEPROM Block 3   0x52  ..... Passed
                                 
                                 + Checking ID EEPROM Block 4   0x53  ..... Passed
                                 
                                 + Checking ID EEPROM Block 5   0x54  ..... Passed
                                 
                                 + Checking ID EEPROM Block 6   0x55  ..... Passed
                                 
                                 + Checking ID EEPROM Block 7   0x56  ..... Passed
                                 
                                 + Checking ID EEPROM Block 8   0x57  ..... Passed
                                 
                                 I2C Devices: Overall test results --------------------- >>> Passed
                                 Testing Temp sensor  devices:
                                 + Checking [Thermal sensor]    = 44.0 C ....................... Passed
                                 Temp Sensors: Overall test results -------------------- >>> Passed
                                 PL Tool test:
                                 
                                 
                                 System CPLD: LED Control Reg Reg Addr: 0x43 ...............Passed
                                 
                                 
                                 Overall Test Results:  Passed
                                 
                                 Show Optics in System 
                                 Port #  Name           Status  Type    Part Number      Rev  Serial Number 
                                 ------  ------------   ------  ------- ---------------  ---  ---------------
                                 1           SFP 1   PRESENT None    616740000         C    CN0C6Y7M65Q8WP3  
                                 2           SFP 2   PRESENT None    616740000         C    CN0C6Y7M65Q8WP3  
                                 Testing Memory Regions:
                                 Testing Memory Region 0:
                                 Address Read Test ......................................... Passed
                                 Address Write Test ........................................ Passed
                                 Address Walking 1's Test .................................. Passed
                                 Address Walking 0's Test .................................. Passed
                                 Data Read Test ............................................ Passed
                                 Data Write Test ........................................... Passed
                                 Data Walking 1's Test ..................................... Passed
                                 Data Walking 0's Test ..................................... Passed
                                 Data Sliding 1's Test ..................................... Passed
                                 Data Sliding 0's Test ..................................... Passed
                                 Data Pattern Test ......................................... Passed
                                 Memory: Overall test results -------------------------- >>> Passed
                                 MAC Addr Test ........................................... Passed
                                 Mounted Filesystem Devices:
                                 DMA pool size: 8388608
                                 AXI unit 0: Dev 0x8443, Rev 0x11, Chip BCM53443_B0, Driver BCM56160_A0
                                 sysconf_probe successful 
                                 global_sal_config successful 
                                 ***  1 BCM devices are detected 
                                 SOC unit 0 attached to PCI device BCM53443_B0
                                 Current mode is now ESW
                                 I2C: detected 0 devices
                                 Diag NPU initialization over 
                                 Test link_status_test for NPU 0 ..................... Passed
                                 Test snake_traffic_test for NPU 0 ..................... Passed
                                 Test prbs_mac_test for NPU 0 ..................... SKIPPED <<<---
                                 Test prbs_ext_test for NPU 0 ..................... SKIPPED <<<---
                                 
                                 NPU tests .......................................  Passed
                                 
                                 Running Extended Tests:
                                 
                                 Testing RTC Devices ....................... 
                                 Testing RTC Device for rollover  ....................... 
                                 Set Current RTC date to 1/1/2000, RTC time to 00:00:59.
                                 Set Current RTC date to 1/1/2000, RTC time to 00:59:59.
                                 Set Current RTC date to 1/1/2000, RTC time to 23:59:59.
                                 Set Current RTC date to 1/31/2000, RTC time to 23:59:59.
                                 Set Current RTC date to 12/31/2000, RTC time to 23:59:59.
                                 Set Current RTC date to 12/12/2014, RTC time to 11:21:23.
                                 Passed
                                 Testing Storage Devices ....................... Passed
                                 LED Test Started... Will take few mins to complete.
                                 
                                 
                                 Overall LED test result ====>> Passed
                                 
                                 EDA: Overall test results ----------------------------- >>> Passed 
                                 
                              

The EDA tool tests the platforms using the default_eda_script.cfg configuration file. This script dictates how EDA runs and which test runs first or multiple times. Each line of the script is the actual prompt command line including parameters.


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