Dell EMC Open Networking Troubleshooting Guide March 2019

To download the diagnostic package on an S4810–ON, S6000–ON, or N1108EP-ON platform, follow these steps:

1. Enter the onie-discovery-stop command to stop the ONIE discovery mode.
2. Assign an IP address to the management interface and verify the network connectivity.

                                       ONIE:/ # ifconfig eth0 xx.xx.xx.xx/x
                                       ONIE:/ #
                                       ONIE:/ #
                                       
                                       ONIE:/ # ifconfig eth0
                                       eth0      Link encap:Ethernet  HWaddr 90:B1:1C:F4:9C:76
                                       inet addr:xx.xx.xx.xx  Bcast:xx.xx.xx.xx  Mask:xx.x.x.x
                                       inet6 addr: fe80::92b1:1cff:fef4:9c76/64 Scope:Link
                                       UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
                                       RX packets:18 errors:0 dropped:0 overruns:0 frame:0
                                       TX packets:24 errors:0 dropped:0 overruns:0 carrier:0
                                       collisions:0 txqueuelen:1000
                                       RX bytes:1152 (1.1 KiB)  TX bytes:6864 (6.7 KiB)
                                       Interrupt:21 Memory:ff300000-ff320000
                                       
                                       
                                       ONIE:/ # ping xx.xx.xx.xx
                                       PING xx.xx.xx.xx (xx.xx.xx.xx): 56 data bytes
                                       64 bytes from xx.xx.xx.xx: seq=0 ttl=62 time=1.357 ms
                                       64 bytes from xx.xx.xx.xx: seq=1 ttl=62 time=0.577 ms
                                       ^C
                                       
                                    

3. Upgrade the DIAG Installer. Again, boot to ONIE Rescue mode and install onie diag installer.
   • NOTE: The command onie-nos-install, shown in bold, is not available in S4810-ON ONIE version 1.0.0.1; instead use the install_url ONIE:/bin # install_url command.

                                       ONIE:/ # 
                                          onie-nos-install tftp://xx.xx.xx.xx/ON-DIAG/<
                                          platform>/JUL-08-2014/diag-installer-powerpc-dell_<
                                          platform>_on_p2020-r0.bin
                                       
                                       Stopping: discover... done.
                                       Info: Fetching tftp://xx.xx.xx.xx/ON-DIAG/<
                                       platform>/JUL-08-2014/diag-installer-powerpc-dell_<
                                       platform>_on_p2020-r0.bin ...
                                       ON-DIAG/S4810/JUL-08 100% |*******************************| 1361k 0:00:00 ETA
                                       ONIE: Executing installer: tftp://xx.xx.xx.xx/ON-DIAG/<
                                       platform>/JUL-08-2014/diag-installer-powerpc-dell_<
                                       platform>_on_p2020-r0.bin
                                       Verifying image checksum ... OK.
                                       Preparing image archive ...
                                       Preparing image archive ...sed -e '1,/^exit_marker$/d' /installer | tar xf - OK.
                                       Diag Installer: platform: powerpc-dell_<
                                       platform>_on_p2020-r0
                                       Erasing block: 128/128 (100%)
                                       Writing kb: 16376/16384 (99%)
                                       Verifying kb: 16376/16384 (99%)
                                       
                                       ONIE:/ # umount: can't remount rootfs read-only
                                       The system is going down NOW!
                                       Sent SIGTERM to all processes
                                       Sent SIGKILL toRestarting system.
                                       Reset via the platform CPLD
                                    

4. Start ONIE diagnostics. To start the ONIE diagnostics for the S6000–ON, use the onie-diag option from the ONIE menu. To start the ONIE diagnostics for the S4810–ON or N1108EP-ON, use the following procedure:
   1. Set the u-boot environment onie_boot reason using ONIE:/ # onie-set-env onie_boot_reason diag from the ONIE # prompt or using dell_< platform>_on > setenv onie_boot_reason diag from the u-boot prompt.
   2. Reboot the system to launch and run the ONIE diagnostics. For more information and output examples, see edatool.